公司规模
Large Corporate
地区
- Europe
国家
- Spain
- United States
产品
- DocuWare
技术栈
- Document Management System
- ERP System
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - 数据交换与集成
用例
- 过程控制与优化
服务
- 系统集成
关于客户
纽瓦克集团是一家国际性公司,总部位于美国新泽西州,专门从事纸张和纸板回收。该公司致力于以环保的方式使用纸张。在纽瓦克位于西班牙圣安德烈斯的造纸厂,生产纸卷所需的原材料中有 93% 来自回收材料。在该公司位于潘普洛纳的子公司 Videcart SA,这一数字跃升至 97%,该公司生产纸板和纸张销售和运输包装。包装用于水果和蔬菜产品,可重复使用且可生物降解。
挑战
纽瓦克集团是一家国际纸张和纸板回收公司,由于纸质文件数量庞大,其行政业务流程效率低下。特别是在会计、订单处理和生产方面,随着时间的推移,积累了大量文件。一名员工专门负责管理中央纸质档案。搜索某些文件越来越耗时,两个地点之间的文件物理交换经常导致文件丢失或无法追踪,通常是由于文件归档错误。该公司试图通过引入电子文档管理系统来消除这些问题,并为精明的数字工作流程奠定基础。
解决方案
该公司决定逐步实施其文档管理解决方案 (DMS)。他们寻找一种经过验证的数字解决方案,该解决方案支持逐步扩展,并具有灵活的接口,可与领先的应用程序以及内部开发的 ERP 系统 MAPPER 交换数据。他们选择了 DocuWare。DMS 的实施始于 2002 年 1 月的采购和会计领域。处理交货单和发票的流程进行了重组。现在,传入 (A/P) 发票被捕获到 ERP 系统中,然后数字化并编入索引。应付发票的处理(包括将其与订单进行比较、验证交货单以及释放发票以进行付款的所有过程)都是他们完全数字化工作流程的一部分。自 2009 年 5 月以来,订单处理和生产领域一直受益于 DMS。与特定订单相关的所有文档,包括生产过程中生成的注释和其他信息,现在也已数字化并存档。
运营影响
数量效益
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