Customer Company Size
Large Corporate
Region
- Europe
Country
- Spain
- United States
Product
- DocuWare
Tech Stack
- Document Management System
- ERP System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Use Cases
- Process Control & Optimization
Services
- System Integration
About The Customer
The Newark Group is an internationally operating company based in New Jersey, USA, that specializes in paper and cardboard recycling. The company is committed to using paper in an environmentally conscious way. At Newark’s paper mills in San Andres, Spain, 93 percent of the raw materials needed to produce paper rolls come from recycled material. That number jumps to 97 percent at Videcart S.A., the company’s subsidiary in Pamplona for the production of cardboard and paper sales and transportation packaging. The packaging is used for fruit and vegetable products, which can be reused and is biodegradable.
The Challenge
The Newark Group, an international paper and cardboard recycling company, was facing inefficiencies in its administrative business processes due to the high volume of paper documents. Particularly in accounting, order processing, and production, tons of documents had accumulated over time. One employee was singularly dedicated to managing the central paper archive. Searching for certain documents was increasingly time-consuming, and the physical exchange of documents between two locations often led to documents being lost or untraceable, often because of misfiling. The company sought to eliminate these issues and lay the foundation for savvy digital workflows by introducing an electronic document management system.
The Solution
The company decided on a gradual implementation of its document management solution (DMS). They searched for a proven digital solution that supported gradual expansion as well as flexible interfaces for exchanging data with leading applications along with their internally developed ERP system, MAPPER. They chose DocuWare. The DMS implementation began in the areas of purchasing and accounting in January 2002. Processes for handling delivery slips and invoices were restructured. Incoming (A/P) invoices are now captured in the ERP system, then digitized and indexed. Processing of the A/P invoices (which includes comparing them with orders, verifying delivery slips, and everything up to releasing them for payment) is all part of their completely digital workflow. Since May 2009, the areas of order processing and production have been benefiting from the DMS. All documents associated with a particular order, including notes and additional information generated during the production process, are now also digitized and archived.
Operational Impact
Quantitative Benefit
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