Velosio Helps Triosim Sales Teams Get Rolling with All Customer Data
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Dynamics 365 for Sales
- Dynamics 365 for Service
技术栈
- CRM
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 销售与市场营销
- 商业运营
服务
- 系统集成
- 培训
关于客户
Triosim is a diverse network of companies with broad knowledge and expertise in pulp, paper and other industries. The Triosim network continues to grow – adding services and equipment to continue to serve their many customers. From alignment to manufacturing, welding and fabrication – their services are broad, precise and unmatched. Through their network of qualified professionals, customers have access to many additional resources, and extensive experience.
挑战
In July of 2015, several companies in the paper and pulp industry merged to create Triosim, a diverse network of companies with broad knowledge and expertise in pulp, paper and other industries. The creation of Triosim united several brands with a similar client base, who could better serve their clients with a combined offering from alignment to manufacturing, welding and fabrication. The new company required a process to track client relationships and a team to manage and develop these relationships. Triosim needed to manage sales processes for six brands and 25+ Sales Engineers, and combine multiple, manually intense sales processes to become a leading edge high functioning operation. Additional objectives included: • Recreate sales processes leveraging the best practices from the merged organizations. • Create a future-proof CRM platform and provide sales reps with a tool to be successful in their new roles. • A system that could support growth and opportunity to dominate the market with end-to-end capabilities.
解决方案
Dynamics 365 for Sales and Service was implemented to unify client relationship management with a common sales process. Velosio's implementation methodology included working together with the team, enabling the identification of best processes. The approach delivered an easy to use system, engaging the power users throughout the implementation process to provide gains in efficiency and productivity.
运营影响
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
