Unleashing the Power of Automated Freight Tracking for Every Load
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- MacroPoint
技术栈
- Automated Freight Tracking Software
- Real-Time Tracking
- Mobile Communication Devices
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Digital Expertise
技术
- 功能应用 - 车队管理系统 (FMS)
- 分析与建模 - 实时分析
- 网络与连接 - 蜂窝
适用行业
- 运输
适用功能
- 物流运输
- 商业运营
用例
- 车队管理
- 资产跟踪
- 实时定位系统 (RTLS)
服务
- 软件设计与工程服务
- 系统集成
关于客户
U.S. Xpress Logistics, established in 2009, is the brokerage division of U.S. Xpress, Inc., the fifth largest truckload carrier in the United States. The company aims to provide superior service that enhances each customer's strategic market position. As a part of one of the leading transportation companies in North America, U.S. Xpress Logistics focuses on offering reliable and efficient logistics solutions. Their services are designed to meet the diverse needs of their customers, ensuring that assets are tracked and managed effectively during transit. The company has grown rapidly and continues to innovate in the logistics and transportation sector.
挑战
As a rapidly growing division of the nation’s fifth largest truckload carrier, U.S. Xpress Logistics could not settle for just any load tracking solution. Instead, they needed a system that offered the simplicity and scalability to be used on any load. The traditional method of placing driver check calls was not reliable enough to meet their needs. They required a solution that could provide real-time tracking updates and location visibility for all their shipments, including those brokered by third-party carriers. This was essential to offer their customers peace of mind and maintain their reputation as a premier transportation company in North America.
解决方案
With MacroPoint’s brokered freight tracking software, U.S. Xpress Logistics is able to receive location insights on every shipment, all without ever having to make a driver check call. MacroPoint’s software is built to track any cell phone or mobile communication device, providing real-time tracking updates and location visibility for all shipments. This solution offers the added advantage of ease of use, allowing U.S. Xpress Logistics to track any freight, including those brokered by third-party carriers. The software also includes features such as automated arrival and departure detection, off-schedule monitoring, and breadcrumb mapping. By implementing MacroPoint, U.S. Xpress Logistics can roll out this solution across their entire brokerage and logistics division, ensuring that they meet their customers' freight tracking needs effectively.
运营影响
数量效益
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