TransUnion 案例研究
公司规模
1,000+
地区
- America
国家
- United States
产品
- Zenoss
技术栈
- Cisco UCS
- VMware
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 网络安全
- 预测性维护
服务
- 系统集成
关于客户
TransUnion 是一家全球信用报告和信息管理服务公司，为 45,000 家企业和 5 亿消费者提供服务。该公司的 IT 业务遍布 30 多个国家/地区。近年来，TransUnion 扩大了其服务范围，包括趋势数据、背景调查、福利验证、欺诈保护、身份保护和其他风险管理工具。该公司的整个业务都围绕可靠、安全的信息管理和大量数据的交换。
挑战
TransUnion 是一家全球信用报告和信息管理服务公司，其复杂的 IT 运营遍布 30 多个国家。该公司的业务围绕可靠、安全的信息管理和大量数据交换展开。IT 团队负责监控全球战略计划。然而，在 Zenoss 之前，TransUnion 拥有多个互不相连的监控工具，这些工具各自为政，给公司带来了巨大的成本。IT 团队在监控能力方面存在巨大差距，因为这些工具不可靠，而且不同的工具或系统之间没有集成。
解决方案
TransUnion 选择 Zenoss 是因为它的灵活性和可扩展性。Zenoss 可轻松与 Cisco UCS、VMware 和其他企业技术堆栈集成，为 TransUnion 提供对其服务和基础设施的可视性和洞察力。Zenoss 的自助式 IT 监控方法使 TransUnion 各部门能够自我监控，并提供可扩展采用的解决方案。借助 Zenoss，TransUnion 全球运营中心 (GOC) 的工具从 16 种减少到两三种，可提供关键业务服务的不同视图。Zenoss 显著增加了可用信息量，大大缩短了补救时间。通过自动化 IT 监控，Zenoss 解决方案为事件识别和解决流程带来了一致性，使操作员能够优先处理响应，增强监控能力，并显著缩短解决问题的时间。
运营影响
数量效益
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