![Fortune 200 IT Services Company Boosts Customer Engagement with Real-Time Matching of Capabilities to Client Needs - IoT ONE Case Study Fortune 200 IT Services Company Boosts Customer Engagement with Real-Time Matching of Capabilities to Client Needs - IoT ONE Case Study](/files/casestudy/Transforms---Accelerates-Customer-Engagement.png)
技术
- 应用基础设施与中间件 - 区块链
- 应用基础设施与中间件 - 数据可视化
适用行业
- 电网
- 运输
适用功能
- 物流运输
- 销售与市场营销
用例
- 实时定位系统 (RTLS)
- 虚拟现实
客户
未披露
关于客户
财富 200 强 IT 服务公司以通过数字化转型为客户提供切实、可衡量的影响而自豪。这个拥有 130,000 名员工的组织跨越 80 个国家和所有垂直市场,其根源在于 IT 外包,但如今提供完整的技术驱动型业务解决方案。
挑战
他们对之前交付的内容的可见性有限,他们需要做的不仅仅是在数据库中列出所有内容。希望能够将能力映射和匹配到他们从客户那里听到的内容,以及他们在战略文件和公司报告中所说的内容,以提出理想的建议并创建最有效的转型路线图——并在现实中做到这一点——时间,在客户会议上。
解决方案
一篇技术论文让他们相信,Neo4j 在图形技术、可扩展性和容量方面的特殊表现将非常适合实时交叉分析和匹配 IT 公司的凭据与新客户的需求。同时,深入研究现有解决方案、确定新项目构建块的能力将有助于加快交付速度。
在研究了替代方案(包括在传统关系数据库之上创建数据可视化)之后,财富 200 强 IT 服务公司说服金融利益相关者相信只有 Neo4j 具有表示他们想要建模的数百万数据关系的能力、容量和规模并交叉分析。
运营影响
数量效益
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