适用行业
- 铁路与地铁
- 运输
适用功能
- 物流运输
- 质量保证
用例
- 现场人员安全管理
- 人员跟踪与监控
服务
- 系统集成
关于客户
Transdev 奥克兰是一家运输公司,代表新西兰奥克兰交通局运营铁路服务。该公司总部和运营团队拥有约 580 名员工,包括站台主管、火车司机和检票员。每周,成千上万的奥克兰人依靠 Transdev 安全高效地乘坐城市客运铁路网络。每年有超过 1900 万人次的旅客沿着 96 公里长的铁路网络运输。公司的信条是“不妥协的安全”,这一座右铭强调了公司的所有活动,无论是在前线还是在办公室。
挑战
Transdev 奥克兰是一家代表奥克兰交通局运营铁路服务的运输公司,面临着重大挑战。该公司拥有约 580 名员工,每周为数千名奥克兰人提供服务,需要一个易于使用的集成流程管理系统,该系统可以根据其目的进行定制,并保持一切透明。该公司的流程和系统需要无缝连接,以确保员工和客户的安全并管理众多正在进行的项目。此外,高级管理层还指示 Transdev 奥克兰团队在一年内获得五项国际标准的认证。该公司现有的系统被描述为混乱、笨重且不受监控,这对实现这些目标构成了重大障碍。
解决方案
为了应对这些挑战,Transdev 决定投资一个新的适合用途的系统,特别注重风险管理。他们选择推出 Nintex Promapp,这是一种可以根据他们的需求进行定制的直观工具。 Nintex Promapp 在简化流程(包括整个企业的团队)以及确保每个人都在同一页面上发挥了关键作用。该软件允许他们限制谁查看各种文档和详细信息、设置编辑权限、分配任务并通知人员、附加证据和图像,以及自定义表格以满足他们的需求。 Transdev 传播团队还通过用户友好的 Nintex Promapp 指南和营销资料提高了员工的参与度。这些指南帮助员工接受并帮助团队了解该工具的价值。新软件鼓励人们绘制更多流程,简化了许多程序。
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