The Waterford Reduces Overtime 75% and Improves Scheduling Efficiencies
公司规模
1,000+
地区
- America
国家
- United States
产品
- OnShift
技术栈
- SaaS
- Predictive Analytics
- Web-based Templates
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Employee Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 功能应用 - 远程监控系统
- 平台即服务 (PaaS) - 连接平台
适用行业
- 医疗保健和医院
适用功能
- 设施管理
- 人力资源
用例
- 预测性维护
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
- 培训
关于客户
The Waterford, a Lifespace Community, is an accredited continuing care community located in Juno Beach, Florida. The facility includes a 60-bed Health Care Center that provides both short and long-term skilled nursing care. The Waterford employs 55 direct care staff members who are dedicated to anticipating the needs and exceeding the expectations of its residents. The organization is committed to excellence and innovation in providing care to its residents.
挑战
The Waterford faced escalating overtime costs and inefficient scheduling processes. Overtime averaged over 400 hours per pay period due to a historical approach to managing overtime. The Scheduler relied on a handful of staff members to fill unexpected open shifts, leading to high overtime costs. Additionally, the facility used paper and pen for scheduling, which was time-consuming and inefficient. The lack of visibility into key metrics such as staffing levels and projected overtime costs further complicated the scheduling process. Staff members also lacked access to their schedules outside of work, leading to confusion and inefficiencies.
解决方案
The Waterford implemented OnShift staff scheduling and shift management software to address their challenges. OnShift's SaaS platform allowed for quick deployment and hands-on training enabled staff to master the system rapidly. The software provides real-time insights into incurred and projected overtime by employee, shift, hours, and costs. It also allows Schedulers to communicate open shift opportunities to all qualified and available staff members, red-flagging those predicted to go into overtime. OnShift's web-based templates simplify the scheduling process, reducing the time required to create schedules from hours to minutes. The software also provides complete scheduling visibility, allowing management to access key staffing metrics and enabling staff to view their schedules and request shifts or time-off from any computer.
运营影响
数量效益
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