The Mid-Size Belgian Truckers Who Punch Above Their Weight With Supply Chain Visibility
公司规模
SME
地区
- Europe
国家
- Belgium
产品
- FourKites
技术栈
- Supply Chain Visibility Platform
- Real-Time Data
- Machine Learning
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
技术
- 功能应用 - 车队管理系统 (FMS)
- 分析与建模 - 实时分析
- 分析与建模 - 机器学习
适用行业
- 运输
适用功能
- 物流运输
- 商业运营
用例
- 供应链可见性(SCV)
- 车队管理
- 资产跟踪
服务
- 系统集成
- 软件设计与工程服务
关于客户
Raybul is a mid-size Belgian trucking firm that operates a network of truckers and small trucking companies. The company moves approximately 1,000 loads a week throughout Western Europe. A significant portion of its business, about one-third, comes from one of the world's largest global food and beverage companies. Raybul's operations are crucial for transporting goods from warehouses to distribution centers and stores across the region. The company has been striving to improve its logistics and supply chain management to compete with larger transport companies. By adopting advanced technology solutions, Raybul aims to enhance its service quality, operational efficiency, and customer satisfaction.
挑战
Raybul, a mid-size Belgian trucking firm, faced significant challenges in managing its logistics operations efficiently. The company was moving 1,000 loads a week throughout Western Europe, but the process of tracking these shipments was cumbersome and time-consuming. The old system required manual calls to each driver to get an overview of each shipment, which could take up to an hour for 100 shipments. Information was siloed, leading to wasted time and inefficiencies. Additionally, a significant portion of Raybul's business came from a major global food and beverage company, which required timely and accurate shipment tracking. The need for a more efficient and centralized system became evident to meet customer demands and improve operational efficiency.
解决方案
Raybul partnered with FourKites, a leading supply chain visibility platform, to address its logistics challenges. The implementation of FourKites' platform began in early 2020 and was completed smoothly and quickly. The platform provided real-time tracking and centralized data management, significantly improving the efficiency of Raybul's operations. With FourKites, Raybul could track 80% of its loads accurately, providing superior service to its customers. The platform's real-time data and machine learning capabilities allowed Raybul to proactively manage delays and inform stakeholders in advance. This not only improved customer satisfaction but also helped Raybul attract new customers by showcasing its advanced logistics capabilities.
运营影响
数量效益
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