The Dot uses Qualio to help medical device companies solidify their supply chains
公司规模
200-1,000
地区
- America
国家
- United States
产品
- Qualio
- Qualio Plus
技术栈
- eQMS
- Cloud-based software
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 功能应用 - 企业资产管理系统 (EAM)
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 医疗保健和医院
- 生命科学
适用功能
- 商业运营
- 质量保证
用例
- 监管合规监控
- 远程资产管理
- 供应链可见性(SCV)
服务
- 云规划/设计/实施服务
- 系统集成
- 培训
关于客户
The Dot is a contract manufacturing firm that manages test kit assembly, relabeling, fulfillment, logistics, and distribution for clients and also offers printing, direct mail, and creative design services. The company, which was founded more than 35 years ago and is headquartered in Irvine, California, began working closely with medical device manufacturers and healthcare businesses in 2010, but saw a huge spike in interest in the aftermath of the COVID-19 pandemic.
挑战
As the pandemic began shutting down the world, The Dot experienced an increase in the mission-critical nature of the organization. Several key healthcare and medical device clients began enlisting the company’s services to help secure their supply chains and ensure they could continue bringing life-saving products to market. To give these clients peace of mind, The Dot needed a quality management solution that would give customers visibility into their manufacturing processes so they could determine whether the CMO’s approach to quality met their standards.
解决方案
At this point, The Dot began looking for a quality management system that was easy to use, reliable, and could scale to meet the needs of their operation. After doing their due diligence, the team ultimately decided that Qualio, the electronic quality management system (eQMS) built for life sciences companies, was most able to meet their needs. Qualio seemed most appealing because of the nature and size of their organization. Gimenez, who focuses on continual improvement and building quality processes, found the old system required too much time on document management versus system improvement. To help lighten his load, The Dot decided to invest in Qualio Plus, which gives Gimenez access to Qualio’s powerful quality as a service solution that delivers best-in-class eQMS software along with expert QA support from the Qualio team.
运营影响
数量效益
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