The Dot uses Qualio to help medical device companies solidify their supply chains
Company Size
200-1,000
Region
- America
Country
- United States
Product
- Qualio
- Qualio Plus
Tech Stack
- eQMS
- Cloud-based software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Healthcare & Hospitals
- Life Sciences
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Regulatory Compliance Monitoring
- Remote Asset Management
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- System Integration
- Training
About The Customer
The Dot is a contract manufacturing firm that manages test kit assembly, relabeling, fulfillment, logistics, and distribution for clients and also offers printing, direct mail, and creative design services. The company, which was founded more than 35 years ago and is headquartered in Irvine, California, began working closely with medical device manufacturers and healthcare businesses in 2010, but saw a huge spike in interest in the aftermath of the COVID-19 pandemic.
The Challenge
As the pandemic began shutting down the world, The Dot experienced an increase in the mission-critical nature of the organization. Several key healthcare and medical device clients began enlisting the company’s services to help secure their supply chains and ensure they could continue bringing life-saving products to market. To give these clients peace of mind, The Dot needed a quality management solution that would give customers visibility into their manufacturing processes so they could determine whether the CMO’s approach to quality met their standards.
The Solution
At this point, The Dot began looking for a quality management system that was easy to use, reliable, and could scale to meet the needs of their operation. After doing their due diligence, the team ultimately decided that Qualio, the electronic quality management system (eQMS) built for life sciences companies, was most able to meet their needs. Qualio seemed most appealing because of the nature and size of their organization. Gimenez, who focuses on continual improvement and building quality processes, found the old system required too much time on document management versus system improvement. To help lighten his load, The Dot decided to invest in Qualio Plus, which gives Gimenez access to Qualio’s powerful quality as a service solution that delivers best-in-class eQMS software along with expert QA support from the Qualio team.
Operational Impact
Quantitative Benefit
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