Teles Properties：利用物联网彻底改变房地产通信
技术
- 机器人 - 轮式机器人
适用行业
- 建筑物
- 电信
用例
- 人员跟踪与监控
服务
- 系统集成
关于客户
Teles Properties 是一家独特的高端豪华房地产精品店，成立于 2007 年。该公司于 2013 年被评为 Inc. 5000 强“增长最快的公司”之一，展示了为其代理商提供的创新支持和为客户提供的专业服务。 Teles Properties 拥有 40 多名员工和 300 多名代理商，在加州海岸从奥兰治县到蒙特雷设有 11 个办事处。该公司以其快速增长和不断扩张而闻名。
挑战
Teles Properties 是一家豪华房地产精品店，其传统的 PBX 电话系统面临着重大挑战。该公司正在经历快速增长和扩张，拥有多个办事处，每个办事处都有不同的电话系统。这使得系统管理变得乏味且困难。有些系统已经过时，公司不得不求助于 eBay 为新员工寻找额外的耳机。在系统中添加新的电话号码或用户是一件非常令人头疼的事情，通常需要技术人员提供昂贵的服务。硬件不可靠，经常掉线。该公司缺乏一个中央号码来指导人们联系，这使得客户和员工很难联系。
解决方案
Teles Properties 在 RingCentral 中找到了自己的解决方案，这是一种云商务电话解决方案。借助 RingCentral，该公司可以在一天内建立并运行一个新办公室。该系统统一了所有办公室，提供一个中央号码，将呼叫者引导至自动服务列表。电话可以在办公室之间转移，连接员工。房地产行业流动性很强，RingCentral 提供了所需的灵活性。呼叫可以转移到任何设备，移动应用程序甚至可以在国际范围内使用。代理商可以设置办公时间并根据个人喜好灵活做出回应。 RingCentral 的商业短信使客服人员更容易联系到，因为客户可以通过短信发送单个问题。改用 RingCentral 将五项服务整合到一个商务电话解决方案中，所有这些服务都可以通过移动电话进行远程管理。
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