实例探究 > Technology smart enough to reach drivers who don’t have smartphones.

Technology smart enough to reach drivers who don’t have smartphones.

公司规模
200-1,000
地区
  • America
国家
  • United States
产品
  • MacroPoint
  • MercuryGate
技术栈
  • Cellular Data Integration
  • Real-Time Location Tracking
  • Automated Arrival Detection
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
技术
  • 分析与建模 - 实时分析
  • 功能应用 - 车队管理系统 (FMS)
  • 网络与连接 - 蜂窝
适用功能
  • 商业运营
  • 物流运输
用例
  • 车队管理
  • 实时定位系统 (RTLS)
  • 资产跟踪
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
As a subsidiary of Rockfarm Supply Chain Solutions, RT&T Logistics has access to supply chain insights which enable more proactive responses to challenges affecting the logistics industry. RT&T Logistics specializes in providing comprehensive logistics solutions, leveraging advanced technology to enhance operational efficiency and customer satisfaction. The company is committed to delivering reliable and timely services, ensuring that their clients' supply chain needs are met with precision and care. With a focus on innovation and continuous improvement, RT&T Logistics stands out as a leader in the logistics sector, offering tailored solutions that address the unique challenges of their diverse clientele.
挑战
Having to rely on drivers for notification of delays undermines productivity and compromises customers’ trust in services.
解决方案
Via any kind of cell phone, MacroPoint provides driver location and load info that makes an entire operation more efficient and productive. MacroPoint grabs data from any cellular phone, even non-smartphones, offering third-party-validated info, automated arrival detection, breadcrumb mapping, two-way messaging, and more. The integration with MercuryGate makes it easy to enable the MacroPoint interface with the TMS, streamlining the incorporation of MacroPoint with brokerage operations processes. This solution allows for a larger virtual fleet of partner carriers to benefit from all the MacroPoint advantages, enhancing the overall efficiency and productivity of the logistics operation.
运营影响
  • All drivers locatable by all parties, ensuring transparency and real-time tracking.
  • Far fewer check calls, freeing up time within the operation for more productive tasks.
  • More immediate time-to-market, enhancing the speed and efficiency of logistics operations.
  • Works on all phones, even non-smartphones, ensuring broad accessibility and ease of use.
  • Customer tracking requirements are met, improving customer satisfaction and trust.
数量效益
  • Less staff support necessary, reducing operational costs.
  • Takes seconds to deploy, minimizing setup time and enhancing efficiency.
  • MercuryGate-integrated, ensuring seamless integration with existing systems.

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