Technology smart enough to reach drivers who don’t have smartphones.
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- MacroPoint
- MercuryGate
Tech Stack
- Cellular Data Integration
- Real-Time Location Tracking
- Automated Arrival Detection
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Networks & Connectivity - Cellular
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Fleet Management Systems (FMS)
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Fleet Management
- Real-Time Location System (RTLS)
- Track & Trace of Assets
Services
- Software Design & Engineering Services
- System Integration
About The Customer
As a subsidiary of Rockfarm Supply Chain Solutions, RT&T Logistics has access to supply chain insights which enable more proactive responses to challenges affecting the logistics industry. RT&T Logistics specializes in providing comprehensive logistics solutions, leveraging advanced technology to enhance operational efficiency and customer satisfaction. The company is committed to delivering reliable and timely services, ensuring that their clients' supply chain needs are met with precision and care. With a focus on innovation and continuous improvement, RT&T Logistics stands out as a leader in the logistics sector, offering tailored solutions that address the unique challenges of their diverse clientele.
The Challenge
Having to rely on drivers for notification of delays undermines productivity and compromises customers’ trust in services.
The Solution
Via any kind of cell phone, MacroPoint provides driver location and load info that makes an entire operation more efficient and productive. MacroPoint grabs data from any cellular phone, even non-smartphones, offering third-party-validated info, automated arrival detection, breadcrumb mapping, two-way messaging, and more. The integration with MercuryGate makes it easy to enable the MacroPoint interface with the TMS, streamlining the incorporation of MacroPoint with brokerage operations processes. This solution allows for a larger virtual fleet of partner carriers to benefit from all the MacroPoint advantages, enhancing the overall efficiency and productivity of the logistics operation.
Operational Impact
Quantitative Benefit
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