TIBCO Software > 实例探究 > T-Mobile Rings Up Faster Performance and Innovation with TIBCO

T-Mobile Rings Up Faster Performance and Innovation with TIBCO

公司规模

1,000+

地区

America

国家

United States

产品

TIBCO
TIBCO Silver

技术栈

Cloud Computing
Middleware
Integration Platform

实施规模

Enterprise-wide Deployment

影响指标

Customer Satisfaction
Innovation Output
Productivity Improvements

技术

应用基础设施与中间件 - 数据交换与集成
基础设施即服务 (IaaS) - 云计算
平台即服务 (PaaS) - 连接平台

适用行业

电信

适用功能

商业运营

用例

预测性维护
实时定位系统 (RTLS)
远程资产管理

服务

云规划/设计/实施服务
系统集成

关于客户

T-Mobile is a major wireless provider in the United States, known for its innovative approach to telecommunications. The company has a significant customer base that demands high-quality service, fast connectivity, and the latest mobile applications. T-Mobile has been at the forefront of adopting new technologies to meet these demands, ensuring that their customers receive the best possible experience. The company has a history of rapid innovation and has been using TIBCO's solutions since 2004 to handle the increasing volume of transactions and data generated by mobile applications. T-Mobile's commitment to providing exemplary service and connectivity has made it a leader in the telecom industry.

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挑战

The rapid pace of change in the telecom industry presents a major challenge to the wireless providers. Consumers are constantly demanding changes like new rate plans, value-added services, better connectivity, and popular mobile applications. Throughout the industry, companies fight to keep up with the expectations of customers. As applications on mobile devices become richer and begin to generate more data, T-Mobile strives to be at the forefront of change. Consumers expect to see updated data in their apps the moment they open the phones, which necessitates automatic updating of data and faster transmission speeds. The sheer volume of traffic that smart phones and mobile apps generate is going up exponentially. By adopting the right technologies, T-Mobile wants to provide exemplary service and connectivity to its customers.

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解决方案

T-Mobile first started using TIBCO back in 2004, handling about five million transactions a day with 20 systems integrated through shared information. Currently, T-Mobile is handling about 60 million transactions per day via TIBCO, which translates to over three billion messages being passed through the various components in the process flow. There are a hundred systems talking to each other seamlessly, massively expanding the exchange of data across systems. TIBCO is at the core of this transformation, allowing T-Mobile to address and anticipate the increasing volume of transactions while improving system stability over time. Back in 2004, the company was hitting about 98 percent system availability, which still left too much downtime. Now, it is close to five nines, 99.999 percent, resulting in very little downtime.

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运营影响

T-Mobile has been able to build reusable services, which speeds up the development of new platforms and applications.
The integration solution allows T-Mobile to rapidly bring innovation to the market, reducing the time needed to deploy new services.
Business users at T-Mobile benefit from quick responses and a stable system environment, even if they are not aware that TIBCO is responsible for these improvements.
T-Mobile is moving towards smaller, horizontally scalable boxes and systems, with TIBCO's cloud computing solution, TIBCO Silver, being ideal for handling fluctuating loads.

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数量效益

T-Mobile's system availability has improved from 98% to 99.999%, resulting in very little downtime.
The number of transactions handled per day has increased from 5 million to 60 million.
Over three billion messages are passed through the various components in the process flow daily.

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