实例探究 > SYSPRO Case Study: Waldmann Lighting

SYSPRO Case Study: Waldmann Lighting

公司规模
Large Corporate
地区
  • America
  • Europe
  • Asia
国家
  • Germany
  • United States
  • Austria
  • France
  • Italy
  • Singapore
  • Switzerland
产品
  • SYSPRO
  • SYSPRO ODBC
  • Barcode for SYSPRO
技术栈
  • Crystal Reports
  • Microsoft Access
  • ODBC
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
  • Cost Savings
技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 库存管理系统
  • 功能应用 - 制造执行系统 (MES)
适用行业
  • 医疗保健和医院
适用功能
  • 仓库和库存管理
  • 质量保证
  • 商业运营
用例
  • 库存管理
  • 预测性维护
  • 仓库自动化
服务
  • 系统集成
  • 软件设计与工程服务
  • 培训
关于客户
Waldmann Lighting is a privately held corporation with over 950 employees worldwide and annual sales exceeding $130 million. The company, headquartered in Schwenningen, Germany, has been in operation for 60 years and maintains subsidiaries in France, Switzerland, Austria, Italy, Singapore, and the U.S. The U.S. subsidiary, located in Wheeling, Illinois, was established in 1982 and has experienced substantial annual growth. The company produces quality lighting products designed to reduce glare and eye fatigue and is ISO 9001 certified. Waldmann Lighting emphasizes coupling quality products with exceptional customer service.
挑战
Waldmann Lighting faced challenges in maintaining highly detailed records due to various distribution channels. The company needed to improve its production planning and scheduling to match the quality of its products with exceptional customer service. The lengthy shipping times from Germany necessitated accurate forecasting, and the company was using a small accounting package with manual processes for product forecasting, inventory tracking, and other essential functions. This led to labor-intensive processes and stacks of papers and folders everywhere.
解决方案
Waldmann Lighting hired a consultant to determine the best ERP software fit and chose SYSPRO, an enterprise business software solution from SYSPRO USA. The proximity and technical knowledge of SYSPRO Value Added Reseller, Business Technology Partners (BTP), played a significant role in the decision. BTP facilitated the implementation of SYSPRO and assisted in automating and coordinating various business processes. They recommended the addition of SYSPRO ODBC to extend the system's functionality and solve the problem of keeping field sales personnel updated on customer status. BTP also suggested adding Barcode for SYSPRO to track labor and warehouse bin transfers in real-time, providing complete visibility into the status of jobs on the assembly floor.
运营影响
  • The implementation of SYSPRO allowed Waldmann Lighting to automate the process of updating field sales personnel with customer status reports, freeing customer service representatives to focus on customer care.
  • The addition of Barcode for SYSPRO enabled real-time tracking of parts in the warehouse, reducing the time lag between issuing and recording warehouse bin transfer tickets.
  • Workers on the assembly floor can now log in and out of jobs by scanning their badges, providing real-time feedback into the SYSPRO database and complete visibility into job status.
  • SYSPRO's accurate forecasting capabilities allowed Waldmann to maintain lower inventory levels while ensuring timely deliveries, balancing forecasted production and inventory requirements.
  • Overall efficiency improved significantly, with fewer man-hours required for tasks previously done manually, and enhanced customer service through the ability to make and keep promised delivery dates.
数量效益
  • Waldmann Lighting's U.S. subsidiary expanded its facility to 30,000 square feet in 1996.
  • The company has over 950 employees worldwide and annual sales exceeding $130 million.
  • The U.S. subsidiary has experienced substantial annual growth since its establishment in 1982.

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