SYSPRO Case Study: Waldmann Lighting
Customer Company Size
Large Corporate
Region
- America
- Europe
- Asia
Country
- Germany
- United States
- Austria
- France
- Italy
- Singapore
- Switzerland
Product
- SYSPRO
- SYSPRO ODBC
- Barcode for SYSPRO
Tech Stack
- Crystal Reports
- Microsoft Access
- ODBC
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Inventory Management Systems
- Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Warehouse & Inventory Management
- Quality Assurance
- Business Operation
Use Cases
- Inventory Management
- Predictive Maintenance
- Warehouse Automation
Services
- System Integration
- Software Design & Engineering Services
- Training
About The Customer
Waldmann Lighting is a privately held corporation with over 950 employees worldwide and annual sales exceeding $130 million. The company, headquartered in Schwenningen, Germany, has been in operation for 60 years and maintains subsidiaries in France, Switzerland, Austria, Italy, Singapore, and the U.S. The U.S. subsidiary, located in Wheeling, Illinois, was established in 1982 and has experienced substantial annual growth. The company produces quality lighting products designed to reduce glare and eye fatigue and is ISO 9001 certified. Waldmann Lighting emphasizes coupling quality products with exceptional customer service.
The Challenge
Waldmann Lighting faced challenges in maintaining highly detailed records due to various distribution channels. The company needed to improve its production planning and scheduling to match the quality of its products with exceptional customer service. The lengthy shipping times from Germany necessitated accurate forecasting, and the company was using a small accounting package with manual processes for product forecasting, inventory tracking, and other essential functions. This led to labor-intensive processes and stacks of papers and folders everywhere.
The Solution
Waldmann Lighting hired a consultant to determine the best ERP software fit and chose SYSPRO, an enterprise business software solution from SYSPRO USA. The proximity and technical knowledge of SYSPRO Value Added Reseller, Business Technology Partners (BTP), played a significant role in the decision. BTP facilitated the implementation of SYSPRO and assisted in automating and coordinating various business processes. They recommended the addition of SYSPRO ODBC to extend the system's functionality and solve the problem of keeping field sales personnel updated on customer status. BTP also suggested adding Barcode for SYSPRO to track labor and warehouse bin transfers in real-time, providing complete visibility into the status of jobs on the assembly floor.
Operational Impact
Quantitative Benefit
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