SYSPRO a Shining Light for Prudential Lighting
公司规模
200-1,000
地区
- America
国家
- United States
产品
- SYSPRO ERP
- Product Configurator
技术栈
- ERP
- Barcoding and Handheld Solution
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 产品数据管理系统
适用行业
- 电子产品
- 零售
适用功能
- 商业运营
- 质量保证
用例
- 库存管理
- 过程控制与优化
服务
- 系统集成
- 培训
关于客户
Prudential Lighting has been a leading manufacturer of high-quality fluorescent luminaires in the USA for over 60 years. Known for their innovation, they collaborate with top architects and lighting designers to create new treatments and refine classic designs. Their national network of sales representatives is highly knowledgeable and service-oriented, making them a prominent player in the lighting industry. Prudential Lighting offers a wide range of catalogued parts and custom luminaires, catering to diverse customer needs. Their commitment to quality and innovation has established them as a trusted name in the lighting sector.
挑战
Prudential Lighting faced significant challenges with their initial ERP implementation using Oracle. The system was unstable, ineffective, and costly, requiring frequent consultations and customizations. System crashes were common, and the company often needed assistance from consultants. By 2010, it became clear that the Oracle system was no longer meeting their needs, prompting Prudential to search for alternative ERP solutions. The company needed a more reliable and cost-effective system that could handle their complex requirements, including managing a vast number of stock codes and custom luminaires.
解决方案
Prudential Lighting discovered SYSPRO through an Internet search and was impressed by the professionalism and commitment of the SYSPRO team during a Joint Application Development (JAD) session. The implementation process involved setting up the system, scrubbing and converting data from the existing ERP, implementing a barcoding and handheld solution, and training users, all within four months. SYSPRO's approach to business, which focuses on partnership and customer success, was a stark contrast to their experience with Oracle. The system's flexibility allowed Prudential to create unique product descriptions and manage over 140,000 stock codes efficiently. SYSPRO's concurrent user structure and responsive support further solidified their decision.
运营影响
数量效益
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