Success Story: Focus Data Solutions
公司规模
11-200
地区
- America
国家
- United States
产品
- Datto SIRIS
技术栈
- Hybrid Cloud
- Virtualization
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 备份与恢复
- 基础设施即服务 (IaaS) - 云存储服务
- 基础设施即服务 (IaaS) - 混合云
适用行业
- Professional Service
- 零售
适用功能
- 商业运营
- 设施管理
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Focus Data Solutions, founded in July 2001, is a managed services firm dedicated to small and medium-sized professional firms. Initially starting with Internet-related services, the company has grown to manage over 800 systems and 125+ clients across Northern Virginia, Maryland, and the District of Columbia. With a team that has expanded from five employees in 2005 to ten currently, Focus Data Solutions specializes in providing comprehensive IT services to legal, associations, and retail professional service firms. Their primary goal is to offer reliable and efficient IT solutions that enhance their clients' operational efficiency and business continuity.
挑战
Focus Data Solutions faced significant challenges in ensuring data restoration and business continuity for their clients in the event of a server crash. The existing tape-based and overly complex backup solutions were unreliable, making recovery nearly impossible and time-consuming, often taking days or weeks. This situation was untenable for their clients, who required a more efficient and reliable solution to manage their data and ensure business continuity.
解决方案
Focus Data Solutions partnered with Datto and implemented Datto SIRIS, a hybrid cloud backup and disaster recovery solution. This decision was driven by the need for a centrally managed solution that could be easily and remotely managed, fitting perfectly with their managed services model. Datto SIRIS addressed multiple workload and technical issues, significantly reducing the time spent on log reviews and simplifying the process of crash recovery. The solution provided a reliable platform for restoring file-level data and returning networks to a functional state within minutes of a crash. Additionally, Datto's support team assisted Focus Data Solutions in developing proof of concept pieces, detailed documentation, and on-the-phone sales assistance, ensuring a smooth transition for their clients.
运营影响
数量效益
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