Success Story: Focus Data Solutions
Company Size
11-200
Region
- America
Country
- United States
Product
- Datto SIRIS
Tech Stack
- Hybrid Cloud
- Virtualization
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Backup & Recovery
- Infrastructure as a Service (IaaS) - Cloud Storage Services
- Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries
- Professional Service
- Retail
Applicable Functions
- Business Operation
- Facility Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Focus Data Solutions, founded in July 2001, is a managed services firm dedicated to small and medium-sized professional firms. Initially starting with Internet-related services, the company has grown to manage over 800 systems and 125+ clients across Northern Virginia, Maryland, and the District of Columbia. With a team that has expanded from five employees in 2005 to ten currently, Focus Data Solutions specializes in providing comprehensive IT services to legal, associations, and retail professional service firms. Their primary goal is to offer reliable and efficient IT solutions that enhance their clients' operational efficiency and business continuity.
The Challenge
Focus Data Solutions faced significant challenges in ensuring data restoration and business continuity for their clients in the event of a server crash. The existing tape-based and overly complex backup solutions were unreliable, making recovery nearly impossible and time-consuming, often taking days or weeks. This situation was untenable for their clients, who required a more efficient and reliable solution to manage their data and ensure business continuity.
The Solution
Focus Data Solutions partnered with Datto and implemented Datto SIRIS, a hybrid cloud backup and disaster recovery solution. This decision was driven by the need for a centrally managed solution that could be easily and remotely managed, fitting perfectly with their managed services model. Datto SIRIS addressed multiple workload and technical issues, significantly reducing the time spent on log reviews and simplifying the process of crash recovery. The solution provided a reliable platform for restoring file-level data and returning networks to a functional state within minutes of a crash. Additionally, Datto's support team assisted Focus Data Solutions in developing proof of concept pieces, detailed documentation, and on-the-phone sales assistance, ensuring a smooth transition for their clients.
Operational Impact
Quantitative Benefit
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