Success Story: Bardissi Enterprises, LLC - The Move to Datto Was Easy
公司规模
1,000+
地区
- America
- Europe
国家
- United States
产品
- Datto
- Axcient
技术栈
- Hybrid Cloud
- Virtualization
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 备份与恢复
- 基础设施即服务 (IaaS) - 混合云
适用行业
- Professional Service
- Software
适用功能
- 商业运营
- 设施管理
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Bardissi Enterprises, LLC, founded in 2000, is a technology solutions company based in Hatfield, Pennsylvania. Initially focused on network-based installation, setup, and support, Bardissi has evolved to specialize in providing managed services and support, along with customer-friendly and economical technology solutions. The company aims to be a full-service Managed Service Provider (MSP), offering a range of services to its clients. With an annual growth rate of 10% and over 1,000 clients, Bardissi is committed to delivering high-quality technology solutions and maintaining strong relationships with its customers.
挑战
Bardissi Enterprises faced a critical challenge when their existing backup and disaster recovery (BDR) solution from Axcient failed, resulting in a complete data loss. This incident highlighted the unreliability of their current BDR solution, which was unacceptable for both their internal operations and their clients. The failure of the Axcient appliance, which did not back up virtual machines running on it, led to a significant data recovery cost of $10,000. This situation necessitated a search for a more robust, reliable, and cost-effective BDR solution to ensure data integrity and continuity for Bardissi and its clients.
解决方案
After experiencing a significant data loss with Axcient, Bardissi Enterprises conducted a thorough search for a new BDR solution and chose Datto. Datto met all their requirements, including scalability, security, proof of backup, minimized downtime, support, and affordability. The transition to Datto was smooth, providing Bardissi with a reliable BDR partner that enhanced their technical and financial relationships with clients. Datto's solution offered features such as scalable support for small to medium-sized businesses, the ability to validate backups with screenshots, accurate monitoring of backup devices, secure data storage both locally and off-site, and prevention of major downtime during failures. Additionally, Datto's 100% US-based development, sales, and tech support ensured high-quality service and support for Bardissi and its clients.
运营影响
数量效益
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