St. Tammany Parish Hospital bolsters productivity, patient care and competitive edge with AppSense
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- AppSense DesktopNow
- VMware Horizon View
- Imprivata OneSign
- Cisco UCS
- EMC VNX
技术栈
- Virtual Desktop Infrastructure (VDI)
- User Environment Management (UEM)
- Single Sign-On (SSO)
- Location-based Printing
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
技术
- 功能应用 - 远程监控系统
- 应用基础设施与中间件 - 数据交换与集成
- 分析与建模 - 预测分析
适用行业
- 医疗保健和医院
适用功能
- 设施管理
- 商业运营
用例
- 预测性维护
- 远程资产管理
- 远程控制
- 远程病人监护
服务
- 系统集成
- 软件设计与工程服务
- 培训
关于客户
St. Tammany Parish Hospital is a Louisiana-based community hospital located on the Northshore of Lake Pontchartrain, 40 miles north of New Orleans. The 237-bed facility, which opened in 1954, serves the needs of patients throughout the region. It is the leading provider of comprehensive medical care on the Northshore, offering services from wellness and prevention to diagnosis, treatment, rehabilitation, and recovery. The hospital system delivers the latest technology, accomplished specialists, and highly personalized care to ensure patients and their families receive world-class healthcare close to home. St. Tammany Parish Hospital is a self-supporting, not-for-profit community hospital that receives no tax funding.
挑战
St. Tammany Parish Hospital faced several challenges in its IT infrastructure, including the need to implement Meaningful Use standards set by the federal government, slow logon times, and a lack of user personalization. The hospital's help desk was overburdened with issues related to user profile settings, and there was a need to enable proximity printing for clinicians accessing multiple patient rooms and printers. Additionally, the hospital was migrating from Windows XP to a virtual Windows 7 environment, which added another layer of complexity to their IT challenges.
解决方案
To address these challenges, St. Tammany Parish Hospital implemented AppSense DesktopNow as part of its Virtual Desktop Infrastructure (VDI) strategy. The hospital was migrating to a Cisco UCS, EMC VNX, VMware vSphere, and VMware Horizon View platform to improve user satisfaction and productivity. AppSense Environment Manager was chosen to manage the complex and diverse combination of users, apps, and data across the system. This solution provided precise control with user-based policies and personalization, delivering user and application settings to any desktop. The hospital also implemented Imprivata OneSign for single sign-on capabilities, allowing physicians and staff to log in to their desktop with a single sign-on while maintaining a personalized non-persistent desktop environment.
运营影响
数量效益
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