Shoreline Metro's Transformation with Ecolane DRT Scheduling and Dispatch Software
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Ecolane DRT
- RouteMatch
技术栈
- Web-based software
- Mobile data tablets
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
- Environmental Impact Reduction
技术
- 功能应用 - 远程监控系统
- 功能应用 - 车队管理系统 (FMS)
适用行业
- 运输
- 城市与自治市
适用功能
- 物流运输
- 商业运营
用例
- 车队管理
- 预测性维护
- 远程资产管理
- 公共交通管理
服务
- 系统集成
- 培训
- 软件设计与工程服务
关于客户
Shoreline Metro is the premier provider of public transportation in the Sheboygan Metro Area. Through the efforts of dedicated and well-trained employees, the agency offers a better alternative to driving by providing safe, reliable and courteous transportation. Their service increases the quality of life for customers while also stimulating economic growth for the community. With their stated promise of offering affordable, dependable transportation, Metro Connection considers themselves more than a transportation option; they are a way of life.
挑战
Shoreline Metro's paratransit division, Metro Connection, had been running archaic transit software from RouteMatch that created internal barriers and cumbersome processes. The software made it nearly impossible to update or change these processes due to its lack of flexibility. Metro Connection realized that its existing transit software was hindering its growth and expansion opportunities. At that point, the agency became compelled to seek out an alternative software solution that better scaled and supported its goals.
解决方案
Metro Connection engaged Ecolane, looking to implement a software solution that had the capabilities to address and solve the challenges they were facing. After extensive research and evaluation, the agency determined Ecolane’s solution as the most innovative approach to scheduling and dispatch and recognized the company as the best partner for the job. As Metro Connection moved ahead with their implementation, which included Ecolane DRT web-based software, mobile data tablets and comprehensive involvement from Ecolane's professional services staff, they leveraged trainings and go-live assistance to ensure a successful launch.
运营影响
数量效益
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