技术
- 网络与连接 - 5G
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 电信
- 运输
适用功能
- 物流运输
- 质量保证
用例
- 最后一英里交付
- 时间敏感网络
服务
- 系统集成
关于客户
Paack 是一家总部位于西班牙的电子商务交付解决方案,专注于“默认”计划交付,以便客户更好地控制包裹到达时间。该公司在西班牙、葡萄牙、法国和英国开展业务,为欧洲 70 多个城市提供服务。
挑战
Paack 面临的挑战是协调司机路线与预定的送货时间表,以及提供端到端的送货验证和便捷的送货通知。
解决方案
Paack 利用 Twilio 的验证和可编程消息传递 API,使客户能够选择特定的交付时间窗口、编辑交付窗口、在整个交付过程中接收 SMS 更新以及确认交付。 Twilio verify 启用了交付证明 (PoD) 并降低了未交付的风险。
运营影响
数量效益
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