利用物联网扩展 Tiny Away 独特的住宿业务：400% 的增长故事
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 城市与自治市
用例
- 智慧城市运营
- 时间敏感网络
关于客户
Tiny Away 是一家独特的住宿企业，由三位新加坡企业家 Jeff Yeo、Dave Ng 和 Adrian Chia 创立。该公司的诞生源于创始人对澳大利亚内陆地区的共同热爱，以及他们希望与以事业为导向的都市人分享这种热情。 Tiny Away 与澳大利亚农民和土地所有者合作，在他们未充分利用的土地上建造豪华微型住宅，通过慷慨的利润分享模式为这些业主提供额外的收入来源。该公司目前拥有 100 套令人惊叹的微型住宅，分布在新南威尔士州、维多利亚州和南澳大利亚州，提供奢华与自然的独特融合，即使在全球疫情大流行的情况下，也继续吸引城市居民。
挑战
Tiny Away 是一家独特的住宿企业，由三位新加坡企业家创立，在扩大其在澳大利亚各地的微型住宅系列时面临着重大的运营挑战。该公司与澳大利亚农民和土地所有者合作，在未充分利用的土地上建造豪华微型住宅，2018 年房屋数量从 5 套快速增长到 20 套。这种扩张导致潜在客人收到的消息增加，管理起来变得非常耗时手动。此外，在各种在线旅行社 (OTA) 上发布新酒店成为一项艰巨的任务，团队经常由于列表数量庞大而迷失方向。
解决方案
为了简化运营并支持其雄心勃勃的增长目标，Tiny Away 于 2018 年底开始使用物业管理平台 Guesty。该平台的积极评价和持续沟通让 Tiny Away 团队对他们的决定感到放心。 Guesty 允许 Tiny Away 在不同的 OTA 之间无缝分发他们的房源，特别是在他们最活跃的 Airbnb 上。这对业务效率产生了直接影响。 Guesty 的统一收件箱成为与来自不同预订平台的客人进行交流的单一平台，显着改善了他们的工作流程。此外，Tiny Away 利用 Guesty 的高级分析功能来获取其业务收入和统计数据的概览，从而帮助制定管理决策。
运营影响
数量效益
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