Honeywell > 实例探究 > Safety and Productivity Solutions: Voicing It Out At Americold

Safety and Productivity Solutions: Voicing It Out At Americold

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公司规模
1,000+
地区
  • America
  • Asia
  • Pacific
国家
  • Argentina
  • Australia
  • Canada
  • China
  • New Zealand
  • United States
产品
  • Honeywell Vocollect Voice
技术栈
  • Voice Technology
  • Wireless Headset
  • Warehouse Management System (WMS)
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Employee Satisfaction
  • Productivity Improvements
技术
  • 功能应用 - 远程监控系统
  • 功能应用 - 仓库管理系统 (WMS)
适用行业
  • 食品与饮料
适用功能
  • 物流运输
  • 仓库和库存管理
用例
  • 库存管理
  • 预测性维护
  • 仓库自动化
服务
  • 系统集成
  • 培训
关于客户
Americold is a global leader in temperature-controlled warehousing and logistics for the food industry. Headquartered in Atlanta, USA, the company operates over 185 temperature-controlled warehouses across the United States, Australia, New Zealand, China, Argentina, and Canada. Americold offers comprehensive warehousing, transportation, and logistics solutions, boasting the largest global cold storage network with a total capacity of over one billion cubic feet. In Australia, Americold’s network of cold storage warehouses plays a crucial role in the national supply chain, connecting food producers, processors, distributors, and retailers to the end consumer. The company is committed to constantly improving its standards, practices, and technology to meet the increasing demand for cold storage and transportation services.
挑战
Americold’s Arndell Park cold and frozen storage Distribution Centre (DC) faced challenges with their traditional paper-based picking systems. While effective, these systems were not the most efficient or accurate. The need for a more advanced solution became apparent as the demand for cold storage and transportation services increased. The management recognized the necessity to improve standards, practices, and technology to meet these demands. The cold storage environment posed additional challenges, such as the need for equipment and processes that could function in colder temperatures and accommodate the needs of pickers who frequently move in and out of cold storage areas.
解决方案
Americold implemented the Honeywell Vocollect Voice picking system at their Arndell Park DC to address the inefficiencies of their previous paper-based and label-pick systems. This advanced voice technology allows operators to work hands-free, enhancing both productivity and safety. The system enables real-time, two-way data flow between workers and the Warehouse Management System (WMS), facilitating accurate decision-making and efficient operations. Operators use wireless headsets to receive and confirm picking instructions, eliminating the need to look away from their tasks or handle paper pick slips. This hands-free, eyes-free solution is particularly beneficial in the cold storage environment, where users frequently move in and out of chilled areas and need to keep their hands free for other tasks.
运营影响
  • The implementation of the Honeywell Vocollect Voice picking system has transformed Americold’s Arndell Park DC into a paperless facility, significantly improving operational efficiency.
  • The hands-free, eyes-free nature of the voice technology has enhanced worker safety by allowing operators to be more aware of their surroundings and anticipate the actions of others.
  • Real-time data flow between the voice system and the WMS enables managers to generate accurate reports and make informed decisions about staffing and operations.
  • The voice picking system has increased order fulfilment accuracy, contributing to higher levels of customer satisfaction.
  • The system has also helped Americold manage labour costs more effectively by enabling appropriate staffing levels throughout the working day.
数量效益
  • Americold operates over 185 temperature-controlled warehouses globally.
  • The company has a total cold storage capacity of over one billion cubic feet.

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