实例探究 > Safelite Enhances Supply Chain with Ruan's Integrated TMS and Real-Time Tracking

Safelite Enhances Supply Chain with Ruan's Integrated TMS and Real-Time Tracking

公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • FourKites
  • Ruan TMS
技术栈
  • Transportation Management System (TMS)
  • Load Tracking Platform
  • Real-Time Location Information
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Cost Savings
  • Customer Satisfaction
技术
  • 功能应用 - 车队管理系统 (FMS)
  • 分析与建模 - 实时分析
  • 网络与连接 - 蜂窝
适用行业
  • 汽车
  • 运输
适用功能
  • 物流运输
  • 仓库和库存管理
用例
  • 车队管理
  • 实时定位系统 (RTLS)
  • 供应链可见性(SCV)
服务
  • 系统集成
  • 培训
关于客户
Safelite is a well-respected national brand and the largest vehicle glass repair and replacement company in the world. They offer convenient repair services at customers' homes or offices, ensuring minimal disruption to their daily routines. Safelite's success is attributed to their tailored approach to competing effectively in different markets, which results in varying transportation needs across regions. Their commitment to customer satisfaction and operational efficiency has driven them to seek innovative solutions to enhance their supply chain management.
挑战
Safelite, the largest vehicle glass repair and replacement company in the world, faced challenges in managing their transportation needs due to varying regional demands and shifting work volumes. Previously, they worked with up to seven individual carriers, leading to inconsistent relationships and manual scheduling and measuring processes. Safelite recognized the need for a more efficient and integrated solution to streamline their supply chain and improve overall performance.
解决方案
Safelite decided to consolidate their dedicated contract transportation business and began exploring a transportation management system (TMS) solution. They partnered with Ruan, who provided not only a dedicated transportation solution but also an integrated TMS technology. Ruan's TMS solution allowed Safelite to capture all data in one place, enabling efficient data mining and analysis. The TMS technology also provided key performance indicators (KPIs) without manual entry, significantly improving Safelite's supply chain management. Additionally, Ruan's use of the FourKites load tracking platform offered real-time shipment visibility, enhancing the overall efficiency and transparency of Safelite's logistics operations.
运营影响
  • Ruan provided a complete supply chain solution, including on-site management at Safelite's distribution center and logistics management for all U.S. locations.
  • The TMS solution enabled Safelite to capture and analyze data efficiently, improving their supply chain management.
  • Real-time shipment visibility through the FourKites platform allowed for proactive exception management and reduced surprises at the dock.
  • The partnership with Ruan fostered positive feedback from warehouse locations, with a preference for Ruan drivers delivering to the warehouses.
  • Safelite experienced organic growth and increased capacity, leading to the addition of more dedicated trucks with Ruan.
数量效益
  • Safelite made more than 4,000 shipments of windshields, parts, and accessories to their warehouses in 2015.
  • Ruan managed over 7,000 truckload shipments and more than 57,000 LTL shipments for Safelite in 2015.
  • Safelite receives an estimated $425,000 annual credit due to the backhaul gain-share from their dedicated warehouse fleet.

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