Safelite Enhances Supply Chain with Ruan's Integrated TMS and Real-Time Tracking
Company Size
1,000+
Region
- America
Country
- United States
Product
- FourKites
- Ruan TMS
Tech Stack
- Transportation Management System (TMS)
- Load Tracking Platform
- Real-Time Location Information
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Fleet Management Systems (FMS)
- Networks & Connectivity - Cellular
Applicable Industries
- Automotive
- Transportation
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Fleet Management
- Real-Time Location System (RTLS)
- Supply Chain Visibility
Services
- System Integration
- Training
About The Customer
Safelite is a well-respected national brand and the largest vehicle glass repair and replacement company in the world. They offer convenient repair services at customers' homes or offices, ensuring minimal disruption to their daily routines. Safelite's success is attributed to their tailored approach to competing effectively in different markets, which results in varying transportation needs across regions. Their commitment to customer satisfaction and operational efficiency has driven them to seek innovative solutions to enhance their supply chain management.
The Challenge
Safelite, the largest vehicle glass repair and replacement company in the world, faced challenges in managing their transportation needs due to varying regional demands and shifting work volumes. Previously, they worked with up to seven individual carriers, leading to inconsistent relationships and manual scheduling and measuring processes. Safelite recognized the need for a more efficient and integrated solution to streamline their supply chain and improve overall performance.
The Solution
Safelite decided to consolidate their dedicated contract transportation business and began exploring a transportation management system (TMS) solution. They partnered with Ruan, who provided not only a dedicated transportation solution but also an integrated TMS technology. Ruan's TMS solution allowed Safelite to capture all data in one place, enabling efficient data mining and analysis. The TMS technology also provided key performance indicators (KPIs) without manual entry, significantly improving Safelite's supply chain management. Additionally, Ruan's use of the FourKites load tracking platform offered real-time shipment visibility, enhancing the overall efficiency and transparency of Safelite's logistics operations.
Operational Impact
Quantitative Benefit
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