Onfleet > 实例探究 > Rx 立即交付:彻底改变药房交付和远程医疗

Rx 立即交付:彻底改变药房交付和远程医疗

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技术
  • 网络安全和隐私 - 安全合规
适用行业
  • 药品
  • 运输
适用功能
  • 物流运输
  • 维护
用例
  • 最后一英里交付
  • 租赁金融自动化
关于客户
Rx Delivered Now 主要服务于依赖处方药的客户,特别是患有慢性病的客户。这些客户重视与当地独立药房的个人联系,并依赖它们来满足不断变化的处方需求。然而,由于 COVID-19 大流行,这些顾客被迫远离包括药房在内的公共场所,因此偏爱送货服务。他们需要无缝且值得信赖的交付流程,以及轻松与药剂师联系的能力。此外,他们需要一个确保遵守联邦和各州规则的解决方案。
挑战
COVID-19 大流行加速了包括制药行业在内的各个行业向配送服务的转变。顾客,特别是患有慢性病的顾客,被迫远离包括药房在内的公共场所,以保护自己的健康。这导致对处方药递送服务的需求增加。然而,由于孤立运行的过时软件系统,制药行业适应这一变化的速度很慢。这些系统缺乏透明度,让患者、医疗服务提供者和药房蒙在鼓里。此外,处方药的交付涉及许多变量和合规细节,这使得整个过程更加复杂。
解决方案
Rx Delivered Now 由 Michael Nguyen 和 Anthony Do 博士共同创立,旨在应对这些挑战。该公司的目标是实现药房和物流通信自动化,使药剂师能够专注于患者护理。他们使用 Onfleet 和 Squarespace 开发了一种高科技、高接触性的解决方案,并通过 Zapier 进行集成,将他们的产品推向独立药店市场。他们的软件平台确保联邦和各州的合规规则是透明和强制执行的。此外,他们将平台建立在合规和信任关系的基础上,确保无缝的技术流程以及轻松与药剂师联系的能力。通过提供远程医疗和安全、合法、快速的交付,Rx Delivered Now 正在彻底改变制药行业。
运营影响
  • Rx Delivered Now has successfully bridged the gap between the traditional pharmacy model and the modern demand for delivery services. They have brought transparency to the pharmacy industry by breaking down the silos that have traditionally characterized pharmacy software systems. Their platform has also ensured compliance with federal and state-by-state rules, which has been a major challenge in the delivery of prescription medications. Furthermore, they have built a relationship of trust with their customers, ensuring a seamless delivery process and the ability to easily connect with pharmacists. This has led to more positive health outcomes for their customers.
数量效益
  • Rx Delivered Now has grown from serving dozens to hundreds of independent pharmacies.
  • The company serves a significant portion of the American population, with 42% having multiple chronic conditions.
  • Customers with one or two chronic conditions average 9 prescription fills per year, and those with four or more average 24 fills per year.

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