Twilio > 实例探究 > 彻底改变公证:Notarize 和 Twilio 如何改变游戏规则

彻底改变公证:Notarize 和 Twilio 如何改变游戏规则

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技术
  • 平台即服务 (PaaS) - 应用开发平台
  • 传感器 - 相机/视频系统
适用行业
  • 消费品
  • 设备与机械
适用功能
  • 质量保证
用例
  • 机器间付款
  • 时间敏感网络
服务
  • 测试与认证
关于客户
Notarize 为各行业的个人消费者、企业和组织提供服务。他们帮助超过 29 个州修改了法律法规,以实现在线公证。
挑战
传统的公证过程是手动的,不方便,需要面对面的互动和实物文件。 Notarize 希望将公证流程数字化,并改变法律法规以实现在线公证。
解决方案
Notarize 与 Twilio 合作,为公证人、消费者和企业提供可靠且安全的通信平台。他们使用 Twilio 的消息传递、视频和语音产品为公证交易创建无缝的网络到移动体验。
运营影响
  • Notarize's partnership with Twilio has resulted in a seamless, reliable, and secure notarization experience for its customers. The company has been able to turn a process that would traditionally take 21 days into one that takes about 3 minutes, available 24/7. The platform's flexibility allows customers to complete transactions even if they haven't downloaded the app or have poor computer cameras, using various communication avenues such as SMS voice to transition to mobile and vice versa. The pandemic has accelerated the realization of the convenience and security benefits of digital notarization, and Notarize sees potential for growth beyond notarization into broader secure business transactions. The company's success is credited to the benefits of an in-person interaction in a high trust online transaction, and a reliable and consistent infrastructure provided by Twilio.
数量效益
  • 600% customer growth since March 2020
  • 99.9% customer retention rate
  • 90% session success rate

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