通过对话智能推动收入增长并提高客户满意度
技术
- 网络安全和隐私 - 身份认证管理
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 消费品
- 包装
适用功能
- 采购
- 销售与市场营销
用例
- 需求计划与预测
- 现场人员安全管理
服务
- 培训
关于客户
该公司是北美最大的独立搬家公司之一，提供一系列搬迁和物流服务。
挑战
该公司需要一个解决方案来了解呼叫司机、减少处理时间并提高搬家顾问的绩效。
解决方案
Observe.AI 提供了一种数据驱动的方式来改善服务交付、识别扩展机会并增加收入。
运营影响
数量效益
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