技术
- 网络与连接 - 5G
- 网络与连接 - 网关
适用行业
- 回收与废物管理
- 运输
适用功能
- 物流运输
- 维护
用例
- 最后一英里交付
- 车载远程信息处理
关于客户
Residential Cart Solutions 是 Tracy Sturdy 旗下的一家美国废物管理公司。该公司提供垃圾车的送货、更换或维修服务。该公司面临着多项运营挑战,包括垃圾箱收集不及时、入口站点管理困难,以及在司机无法使用时重新分配或交换路线的问题。该公司曾尝试使用普通的路线优化软件,但它缺乏几个关键功能,并且没有解决整个过程中保持透明度的问题。该公司求助于 IoT 解决方案 Upper 来克服这些挑战。
挑战
Residential Cart Solutions 是一家美国废物管理公司,在运营中面临着多项挑战。该公司正面临垃圾箱收集不及时的问题,这导致了客户的不满。业主 Tracy Sturdy 缺乏可靠的方法来确认垃圾收集团队是否已成功完成交付。该公司在使用电子表格管理入口站方面还面临困难,因此很难接受更多的购物车送货订单。此外,当司机无法使用时重新分配或交换路线也是一个挑战。尽管已经准备好路线计划,但调度员经常忘记向司机通报最新情况,从而导致沟通障碍。该公司曾尝试使用普通的路线优化软件,但它缺乏几个关键功能,并且没有解决整个过程中保持透明度的问题。
解决方案
住宅推车解决方案转向 Upper,这是一种提供自动路由流程的物联网解决方案。 Upper 提供了一系列功能,包括路线优化、交付证明以及强大的报告和分析。这一转变使维护交付记录变得更加方便,并且消除了对成堆文书工作的需要。 Upper 还方便调度员通过单击来分配作业并轻松维护它们。如果司机无法完成分配的任务,送货经理可以迅速重新分配路线,有效消除取货和送货的时间问题。 Upper 还使取货和送货团队能够通过照片捕获送货证明,维护已完成送货的准确记录。 Upper 的 Excel 导入功能缩短了路线规划时间,消除了人为错误的可能性,并确保及时交付任务。 Upper 还实现了调度流程的自动化,通知司机他们的送货任务,并直接向他们的手机提供路线计划详细信息。
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