Ransomware Rehabilitation: How Rehab Pro Recovered from Locky
公司规模
11-200
地区
- America
国家
- United States
产品
- Datto
技术栈
- Backup and Recovery Solutions
- Business Continuity Solutions
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 备份与恢复
- 基础设施即服务 (IaaS) - 云存储服务
适用行业
- 医疗保健和医院
适用功能
- 商业运营
- 质量保证
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Rehab Pro LP is a provider of rehabilitation services, dedicated to offering comprehensive care and support to individuals in need of rehabilitation. The company operates with a focus on delivering high-quality services to its clients, ensuring their well-being and recovery. With a team of skilled professionals, Rehab Pro LP is committed to maintaining the highest standards of care and service. The company relies heavily on its IT infrastructure to manage critical business data, including client records, billing information, and payroll. Ensuring the security and availability of this data is paramount to their operations.
挑战
Rehab Pro LP faced a critical situation when 30 GB of essential business data was corrupted by the Locky ransomware. The infection, spread through a spam email disguised as an invoice, was discovered by Rainey Riley, the Billing and IT Manager. The company quickly called on their managed services provider, Rigidnet LLC, to address the issue. David Tidwell, Help Desk Supervisor at Rigidnet, acted swiftly to restore the previous night's backup, ensuring the company was operational within minutes. Tidwell then identified the infected drives and backed up the data to a point before the Locky encryption, preventing a major data disaster.
解决方案
Rigidnet LLC, the managed services provider for Rehab Pro LP, utilized Datto's backup and recovery solutions to address the ransomware attack. David Tidwell, Help Desk Supervisor at Rigidnet, restored the previous night's backup, allowing the company to resume operations within minutes. The simplicity and efficiency of Datto's solution were highlighted, as previous experiences with ransomware had been much more complicated. Tidwell's quick actions and the robust capabilities of Datto's technology ensured that the data was restored to a point before the Locky encryption, preventing further damage. The collaboration between Rigidnet and Datto provided a seamless and effective response to the ransomware attack, demonstrating the importance of having a reliable business continuity and disaster recovery solution in place.
运营影响
数量效益
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