Quinte Uses Benchmark Analytics to Reduce Costs and Improve Business Outcomes
公司规模
Large Corporate
地区
- America
国家
- Canada
产品
- TIBCO Analytics Platform
- TIBCO Data Warehouse
技术栈
- Data Warehousing
- Predictive Analytics
- Benchmarking Data Integration
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
技术
- 分析与建模 - 预测分析
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 医疗保健和医院
适用功能
- 商业运营
- 质量保证
用例
- 过程控制与优化
- 远程病人监护
服务
- 数据科学服务
- 系统集成
- 培训
关于客户
Quinte Healthcare Corporation (QHC) is a healthcare provider in Ontario, Canada, that operates multiple hospitals and healthcare facilities. The organization is responsible for delivering a wide range of healthcare services to the community, including acute care, emergency services, and specialized treatments. QHC is committed to improving patient outcomes and operational efficiency, particularly in light of Ontario’s Health System Funding Reform (HSFR), which emphasizes evidence-based funding and shifting resources from hospitals to home care. With a significant portion of its funding now based on demographics, referral patterns, and outcomes, QHC is focused on leveraging data and analytics to optimize its operations and enhance patient care.
挑战
The result of these funding trends was that QHC no longer received a predictable amount of money from the government. Sixty percent of its funding is now based on demographics, referral patterns, and outcomes. While this is a positive step towards improving patient care, it requires the organization to identify opportunities that align with this new model. Initial estimates called for the company to find $10 million in savings from its $160 million budget. To meet these needs, QHC used TIBCO to build a data warehouse and deliver analytics via a user-friendly portal. More than 300 people throughout the organization, from nurses to executives, rely on this tool to measure fundamental processes and analyze critical patient data trends. TIBCO technology has helped the company measurably improve operations, meet financial requirements, and increase favorable outcomes in patient care.
解决方案
QHC purchases benchmarking data gathered from healthcare providers across Canada. It then uses TIBCO’s platform to integrate its data and systems for additional analysis. For example, TIBCO’s analytics platform revealed that one of QHC’s smaller facilities had demonstrably lower costs and better recovery rates for treating chronic obstructive pulmonary disease (COPD). The data showed that larger hospitals tend to order more tests, partly because there is less interaction between the COPD specialist and the family physician, and thus less knowledge shared. 'The platform underscored the fact that the best practice is to get personal physicians more closely involved in the circle of care,' Papadakos explains. 'In many cases, we need to drill down into the data to understand these opportunities fully.'
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