Quinte Uses Benchmark Analytics to Reduce Costs and Improve Business Outcomes
Company Size
1,000+
Region
- America
Country
- Canada
Product
- TIBCO Analytics Platform
- TIBCO Data Warehouse
Tech Stack
- Data Warehousing
- Predictive Analytics
- Benchmarking Data Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Process Control & Optimization
- Remote Patient Monitoring
Services
- Data Science Services
- System Integration
- Training
About The Customer
Quinte Healthcare Corporation (QHC) is a healthcare provider in Ontario, Canada, that operates multiple hospitals and healthcare facilities. The organization is responsible for delivering a wide range of healthcare services to the community, including acute care, emergency services, and specialized treatments. QHC is committed to improving patient outcomes and operational efficiency, particularly in light of Ontario’s Health System Funding Reform (HSFR), which emphasizes evidence-based funding and shifting resources from hospitals to home care. With a significant portion of its funding now based on demographics, referral patterns, and outcomes, QHC is focused on leveraging data and analytics to optimize its operations and enhance patient care.
The Challenge
The result of these funding trends was that QHC no longer received a predictable amount of money from the government. Sixty percent of its funding is now based on demographics, referral patterns, and outcomes. While this is a positive step towards improving patient care, it requires the organization to identify opportunities that align with this new model. Initial estimates called for the company to find $10 million in savings from its $160 million budget. To meet these needs, QHC used TIBCO to build a data warehouse and deliver analytics via a user-friendly portal. More than 300 people throughout the organization, from nurses to executives, rely on this tool to measure fundamental processes and analyze critical patient data trends. TIBCO technology has helped the company measurably improve operations, meet financial requirements, and increase favorable outcomes in patient care.
The Solution
QHC purchases benchmarking data gathered from healthcare providers across Canada. It then uses TIBCO’s platform to integrate its data and systems for additional analysis. For example, TIBCO’s analytics platform revealed that one of QHC’s smaller facilities had demonstrably lower costs and better recovery rates for treating chronic obstructive pulmonary disease (COPD). The data showed that larger hospitals tend to order more tests, partly because there is less interaction between the COPD specialist and the family physician, and thus less knowledge shared. 'The platform underscored the fact that the best practice is to get personal physicians more closely involved in the circle of care,' Papadakos explains. 'In many cases, we need to drill down into the data to understand these opportunities fully.'
Operational Impact
Quantitative Benefit
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