安静物流案例研究
公司规模
200-1,000
地区
- America
国家
- United States
产品
- Jitterbit
- Fulfillment Management System (FMS)
- Kiva Systems
技术栈
- Web Services
- Cloud-based Messaging
- EDI
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 电子商务
- 零售
适用功能
- 物流运输
- 仓库和库存管理
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 软件设计与工程服务
- 系统集成
关于客户
Quiet Logistics 是第一家利用 Kiva Systems 颠覆性物料搬运机器人技术为电子商务行业增长最快的一些电子零售商提供完整外包解决方案的 Fulfillment to Consumer (F2C) 供应商。该公司的 Consumer Driven Fulfillment (CDF) 服务专为满足当今在线消费者、品牌和电子零售商日益增长的期望而开发。与 Consumer Driven Fulfillment 相关的服务水平需要先进的技术和机器人技术。Quiet Logistics 开发了一个独特的操作平台，允许多个客户（或租户）利用通用的机器人基础设施。
挑战
Quiet Logistics 是一家从订单到消费者 (F2C) 的供应商，需要一种解决方案来将各种电子零售商客户系统与其自己的订单管理系统 (FMS) 集成，而无需改变内部或外部业务流程。每个客户都有独特的系统和流程，因此自定义代码是一种不可扩展且难以管理的选项。该公司需要一个简单但功能强大的集成平台来标准化这些流程。挑战在于让新的电子零售商拥有独特的系统和业务流程，而无需进行自定义集成。系统的维护也需要简单。
解决方案
Quiet Logistics 选择 Jitterbit 是因为其特性和功能提供了一个平台来标准化客户端集成。图形界面使新电子零售商的入职变得简单且完全无缝。Jitterbit 用于通过 Web 服务将拣货和包装流程与客户应用程序集成，让电子零售商可以全面了解订单。此外，Quiet Logistics 使用 Jitterbit 构建 EDI 消息，并将其传输给电子零售商的客户。Jitterbit 为 Quiet Logistics 敏捷、透明和以客户为导向的仓库管理服务提供了支撑。该解决方案涉及通过 Web 服务消息传递近乎实时地同步 Quiet FMS 与不同的客户端应用程序。Jitterbit 用于将订单转换为 EDI 消息并发送给电子零售商的客户。
运营影响
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