Quiet Logistics Case Study
Company Size
200-1,000
Region
- America
Country
- United States
Product
- Jitterbit
- Fulfillment Management System (FMS)
- Kiva Systems
Tech Stack
- Web Services
- Cloud-based Messaging
- EDI
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- E-Commerce
- Retail
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Quiet Logistics is the first Fulfillment to Consumer (F2C) provider that delivers a complete outsourced solution leveraging the game-changing material handling robotics of Kiva Systems to some of the eCommerce industry's fastest-growing eTailers. The company's Consumer Driven Fulfillment (CDF) services were specifically developed to respond to the rising expectations of today's online consumers, brands, and eTailers. The service levels associated with Consumer Driven fulfillment require advanced technology and robotics. Quiet Logistics developed a unique operating platform that allows multiple customers (or tenants) to leverage a common robotic infrastructure.
The Challenge
Quiet Logistics, a Fulfillment to Consumer (F2C) provider, needed a solution to integrate various eTailer client systems with their own Fulfillment Management System (FMS) without altering internal or external business processes. Each client had a unique system and process, making custom code an unscalable and unmanageable option. The company required an easy, yet powerful integration platform to standardize these processes. The challenge was to onboard new eTailers with unique systems and business processes without requiring custom integration. The maintenance of the system also needed to be simple.
The Solution
Quiet Logistics chose Jitterbit for its features and functionality that provided a platform on which to standardize client integration. The graphical interface made onboarding new eTailers easy and completely seamless. Jitterbit is used to integrate the pick-and-pack processes with client applications using web services, giving their eTailers a complete view of orders. In addition, Quiet Logistics uses Jitterbit to build EDI messages that are transmitted to the customers of the eTailers. Jitterbit provides the backbone for Quiet Logistics’ agile, transparent, and customer-driven warehouse management services. The solution involved near real-time synchronization of Quiet FMS with disparate client applications through web services messaging. Jitterbit was used to transform orders into EDI messages and sent to customers of eTailers.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
How Sirqul’s IoT Platform is Crafting Carrefour’s New In-Store Experiences
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.
Case Study
Digital Retail Security Solutions
Sennco wanted to help its retail customers increase sales and profits by developing an innovative alarm system as opposed to conventional connected alarms that are permanently tethered to display products. These traditional security systems were cumbersome and intrusive to the customer shopping experience. Additionally, they provided no useful data or analytics.
Case Study
Ensures Cold Milk in Your Supermarket
As of 2014, AK-Centralen has over 1,500 Danish supermarkets equipped, and utilizes 16 operators, and is open 24 hours a day, 365 days a year. AK-Centralen needed the ability to monitor the cooling alarms from around the country, 24 hours a day, 365 days a year. Each and every time the door to a milk cooler or a freezer does not close properly, an alarm goes off on a computer screen in a control building in southwestern Odense. This type of alarm will go off approximately 140,000 times per year, equating to roughly 400 alarms in a 24-hour period. Should an alarm go off, then there is only a limited amount of time to act before dairy products or frozen pizza must be disposed of, and this type of waste can quickly start to cost a supermarket a great deal of money.
Case Study
Supermarket Energy Savings
The client had previously deployed a one-meter-per-store monitoring program. Given the manner in which energy consumption changes with external temperature, hour of the day, day of week and month of year, a single meter solution lacked the ability to detect the difference between a true problem and a changing store environment. Most importantly, a single meter solution could never identify root cause of energy consumption changes. This approach never reduced the number of truck-rolls or man-hours required to find and resolve issues.
