Preferred IT Protects Manufacturer from Server Failure
公司规模
11-200
地区
- America
国家
- United States
产品
- Datto SIRIS
- Dell Server
技术栈
- Instant Virtualization
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 备份与恢复
- 基础设施即服务 (IaaS) - 云存储服务
适用功能
- 商业运营
- 维护
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Rogers Electro-Matics is an electronic controls manufacturer based in Indiana. They specialize in producing circuit boards and other electronic components, which are critical to their daily operations. The company relies heavily on its IT infrastructure to manage production files and other essential data. With a legacy application running on an older Dell server, they faced challenges in maintaining and upgrading their IT systems. Preferred IT Group, a seasoned IT service provider, has been supporting small and mid-sized businesses like Rogers Electro-Matics in Indiana, Michigan, and Ohio for over a decade. Their expertise in implementing and managing innovative technology solutions has been instrumental in helping clients like Rogers Electro-Matics grow and avoid potential IT disasters.
挑战
Rogers Electro-Matics, an electronic controls manufacturer, faced a significant challenge with their aging Dell server, which held a legacy application incompatible with newer Windows servers. Despite initial reluctance to upgrade, they were convinced by Preferred IT to order new hardware. Shortly after upgrading their backup solution to a Datto SIRIS enterprise device, their Dell server failed. This situation could have led to substantial downtime and operational disruption, but Preferred IT's proactive measures ensured business continuity.
解决方案
Preferred IT upgraded Rogers Electro-Matics' backup solution to a Datto SIRIS enterprise device, which provided robust backup and disaster recovery capabilities. They also advised the company to update their server hardware, despite initial resistance due to compatibility concerns with a legacy application. When the Dell server eventually failed, the Datto SIRIS' Instant Virtualization feature allowed Rogers Electro-Matics to continue operations without any downtime. Preferred IT spun up the latest image from the old server and ran it on the SIRIS for nearly a month while waiting for the new server parts to arrive. This seamless transition ensured that Rogers Electro-Matics' production files and office applications remained accessible and operational.
运营影响
数量效益
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