GPS Insight > 实例探究 > Plumbing Medic Gained Full Visibility Over their Fleet with GPS Insight

Plumbing Medic Gained Full Visibility Over their Fleet with GPS Insight

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公司规模
11-200
地区
  • America
国家
  • United States
产品
  • GPS Insight’s Vehicle & Asset Tracking Solution
技术栈
  • GPS tracking
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Productivity Improvements
技术
  • 传感器 - 全球定位系统
适用行业
  • 建筑与基础设施
适用功能
  • 现场服务
  • 物流运输
用例
  • 车队管理
  • 车载远程信息处理
服务
  • 系统集成
关于客户
Plumbing Medic, Inc., located In Gilbert, AZ, is a locally owned and operated plumbing company specializing in all major and minor issues for residential and commercial plumbing. They pride themselves on high-level customer service, quality of products, and ethical standards of both their services and employees. The company has a fleet size of 14 vehicles and is managed by Tami Gurka, the Dispatch Manager. The company's vehicles carry expensive equipment and parts, making it crucial for them to know their whereabouts at all times. The company's drivers are spread out all over the Phoenix metropolitan area, making it challenging to manage time and accountability.
挑战
Plumbing Medic, a plumbing company based in Gilbert, AZ, was facing several challenges related to their fleet management. They needed to know the current locations of their vehicles as they carried expensive equipment and parts. The company also wanted to improve time management and accountability of their mobile workforce. Since their drivers were spread out all over the Phoenix metropolitan area, they had no way to know what they were doing in between jobs. The last major challenge that Plumbing Medic was looking to solve with a GPS tracking solution was eliminating fuel card fraud. They needed a way to monitor fuel usage, when and where their technicians were filling up on fuel, and how many miles were driven to ensure all purchases were legitimate.
解决方案
Plumbing Medic implemented GPS Insight’s Vehicle & Asset Tracking Solution to gain visibility of their technicians and their locations. The real-time mapping and ETA features allowed them to know how long it would take their technicians to get to the next job site. This provided better visibility over expensive equipment and parts in the field. To raise employee accountability, Plumbing Medic used the solution to prevent unauthorized usage of company vehicles by receiving odd hours alerts. By using GPS tracking to identify and correct this behavior, plumbing fleets are able to hold employees accountable and ensure company vehicles are only used for business purposes. Another challenge Plumbing Medic was able to solve with GPS Insight was eliminating fuel card fraud. By integrating their WEX fuel card data into GPS Insight’s platform, Plumbing Medic can easily monitor all fuel card purchases. Through this integration, Plumbing Medic is able to view GPS Insight’s fuel card transaction reports to make sure fuel purchased and miles driven match up to ensure all purchases are valid.
运营影响
  • Improved visibility of vehicle locations in the field
  • Prevented fuel card fraud
  • Increased employee accountability
  • Improved dispatching
  • Increased response times during emergency dispatch
数量效益
  • Reduced number of calls for dispatching from 150 per day to virtually none

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