实例探究 > Philadelphia-Based Parking Leader Evolves Operation to Next Level

Philadelphia-Based Parking Leader Evolves Operation to Next Level

公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • FlashOS
  • FlashIQ
  • FlashMotion
  • FlashMobile
技术栈
  • Cloud Computing
  • Bluetooth
  • License Plate Recognition (LPR)
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Cost Savings
  • Customer Satisfaction
技术
  • 平台即服务 (PaaS) - 连接平台
  • 功能应用 - 远程监控系统
  • 网络与连接 - 蓝牙
适用行业
  • 城市与自治市
  • 运输
适用功能
  • 设施管理
  • 商业运营
用例
  • 楼宇自动化与控制
  • 车队管理
  • 远程资产管理
服务
  • 系统集成
  • 云规划/设计/实施服务
关于客户
Parkway Corporation is a Philadelphia-based parking owner and operator. They manage 24 facilities across four states, including many large facilities serving medical centers in downtown Philadelphia. Parkway Corporation sought to evolve their operations to a lighter infrastructure footprint while maintaining security, stability, and scalability. They aimed to attract transient customers, find monthly parkers, and improve their assets without dealing with unreliable equipment and machines.
挑战
Parkway Corporation faced an imminent obsolescence issue with their technology platform and equipment. The organization also aimed to reduce system complexity to increase efficiency and streamline processes. They needed a solution that would avoid a six-figure investment and prevent portfolio-wide obsolescence while providing future-ready equipment custom-configured to each operation's unique demands.
解决方案
Flash provided Parkway Corporation with a cloud-born, single-platform technology powered by FlashOS, the industry's only mobility hub operating system. This solution allowed Parkway to avoid a six-figure investment and instead invest in a next-generation system. The new system streamlined the organization onto a single platform, providing future-ready equipment custom-configured to each operation's unique demands. Flash's technology included various integrations such as License Plate Recognition (LPR), Bluetooth, and FlashMotion, enabling contactless access and reducing the need for physical interaction with equipment. The installation of 230 devices, including entry/exit kiosks and validation kiosks, improved the customer experience from entry to exit.
运营影响
  • The migration to Flash's system resulted in zero recurring mechanical errors and no lost or damaged tickets.
  • Machine-related errors were substantially reduced, increasing uptime and revenue generation.
  • The new system allowed Parkway facilities to differentiate themselves positively, offering a seamless customer experience.
  • Contactless integrations like LPR and Bluetooth provided a safer experience for customers by minimizing touch.
  • The LPR integration significantly decreased egress time for both monthly and transient parkers, becoming a standard functionality for Parkway.
数量效益
  • 24 facilities across four states were equipped with future-ready technology.
  • 230 devices were installed, including entry/exit kiosks and validation kiosks.

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