Pfizer's Journey to Digital Transformation with SoftExpert Excellence Suite
公司规模
Large Corporate
地区
- America
国家
- Colombia
产品
- SoftExpert Excellence Suite
技术栈
- Document Management Systems
- Process Automation
- Regulatory Compliance Software
实施规模
- Departmental Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 功能应用 - 企业资产管理系统 (EAM)
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 药品
适用功能
- 商业运营
- 质量保证
服务
- 软件设计与工程服务
- 系统集成
关于客户
Founded in the USA in 1849, Pfizer is the world's largest biopharmaceutical company. It has an extensive product portfolio meeting the needs of nearly 150 million people annually. With locations in over 150 countries, the company relies on a team of approximately 100,000 employees.
挑战
Pfizer (Colombia) was managing its documents and maintaining information security, yet it lacked precise control over growth policies and document retention. The company wanted to take some initial steps toward becoming a less paper-reliant company. To do this, it had to invest in improving and automating document processes.
解决方案
To confront this challenge, Pfizer invested in the SoftExpert Excellence Suite solution for excellence in management, process enhancement and regulatory compliance, with over 40 natively integrated modules, making up 12 corporate solutions. The Company used the tool to focus on Corporate Content Management, including electronic management of documents and physical records, with automation of document processes (receipt, internal correspondence and document loans).
运营影响
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