Pipefy > 实例探究 > Pequeno Príncipe 医院:利用 Pipefy 的自动化扩大捐赠规模

Pequeno Príncipe 医院:利用 Pipefy 的自动化扩大捐赠规模

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适用行业
  • 金融与保险
  • 医疗保健和医院
适用功能
  • 销售与市场营销
用例
  • 库存管理
  • 租赁金融自动化
关于客户
Pequeno Príncipe Hospital (HPP) 是巴西最大的儿童医院,成立于 1919 年。每年进行超过 288,000 例门诊咨询和 20,000 例手术。该医院依靠社区捐款的支持来维持运转。新项目部成立于2006年,负责管理筹款和捐赠。
挑战
HPP 由于向巴西公共医疗系统的患者提供护理而面临财务挑战。新项目部门过时的流程限制了他们在筹款和管理捐赠方面的成功。流程的分散和手动管理造成了返工和沟通挑战,成为组织的主要瓶颈。
解决方案
新项目部门实施了 Pipefy,这是一种灵活且用户友好的解决方案,以实现工作流程的自动化和集中化。他们改进了团队之间的沟通流程以及以前手动的自动化流程。 Pipefy 用于管理新投资者入职、应收账款、员工入职和其他任务密集型工作流程。该软件提供了可扩展性和效率,使团队能够灵活工作并克服 Covid-19 大流行期间远程工作的挑战。
运营影响
  • The implementation of Pipefy has resulted in significant operational improvements for HPP. The New Projects department achieved 100% adoption of automated process orchestration, with all processes managed inside Pipefy. This has led to standardized, centralized, and automated flows, enabling the team to work with efficiency and agility. Pipefy has also helped the HPP team overcome the challenges of remote work imposed by the Covid-19 pandemic. For instance, the process of managing new employee arrival, which was previously handled with printed documents, is now managed end to end with Pipefy. The process of attracting investors also experienced positive results. The hospital's biggest challenge now is to expand the use of Pipefy to other departments, spreading the agile culture throughout the Pequeno Príncipe Complex.

数量效益
  • The team responsible for hiring new employees spends 50% less time on this process thanks to eliminating manual tasks.

  • Over the last five years since Pipefy’s implementation, the hospital managed to double the total of funds raised.

  • The Finance team reduced their time spent on sales related tasks by 65% by automating tasks.

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