Pediatric Home Service Achieves Total Data Protection
公司规模
200-1,000
地区
- America
国家
- United States
产品
- Datto Backupify
- Datto SIRIS 2
技术栈
- Google Apps
- Citrix
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 备份与恢复
- 基础设施即服务 (IaaS) - 云存储服务
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 医疗保健和医院
适用功能
- 商业运营
- 质量保证
用例
- 远程病人监护
服务
- 云规划/设计/实施服务
- 网络安全服务
- 系统集成
关于客户
Pediatric Home Service (PHS) is a healthcare provider specializing in home-based care for children, aiming to allow them to thrive at home with their families rather than in hospitals. The organization operates 24/7, with nurses providing round-the-clock diagnostic monitoring using Google Chromebooks to log health data into electronic medical records. PHS' headquarters houses all their application servers, database servers, and Citrix environment. The organization is conscious of evolving cloud technologies and seeks to leverage these to enhance their operations and ensure total data protection. PHS is a mid-sized company that values business continuity and data protection, making them a forward-thinking and proactive entity in the healthcare sector.
挑战
Pediatric Home Service (PHS) needed a managed service provider (MSP) to support their 24/7 IT infrastructure, ensuring continuous uptime and data protection for their home-based healthcare services. The nurses at PHS rely on Google Chromebooks to chart health data into electronic medical records, which are stored on PHS' custom-built software. The headquarters houses all application servers, database servers, and their Citrix environment. Rick Mueller, head of IT services at PHS, sought an MSP that could protect all their data, both cloud and local, at all times. Additionally, PHS required a solution to streamline the process of managing data when employees departed, which was previously time-consuming and cumbersome.
解决方案
Invenio IT, a managed service provider, offered a comprehensive solution to PHS by providing 24/7 support and implementing Datto's Backupify and SIRIS 2 products. Datto Backupify, a cloud-to-cloud backup and recovery solution, safeguards all of PHS' Google Apps data, including electronic medical records. Datto SIRIS 2 protects PHS' internal servers, ensuring that all data, whether in the cloud or on local servers, is continuously protected. This setup allows PHS to maintain uninterrupted service and data integrity, even in the event of a disaster. Additionally, Backupify's restore feature has streamlined the process of managing data when employees leave, allowing for quick and efficient data transfer to other team members, thus improving internal operations and reducing administrative burdens.
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