Pacejet Shipping Software for Portacool
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- Pacejet Shipping Software
- Acumatica ERP system
技术栈
- EDI (electronic data interchange)
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 设备与机械
适用功能
- 物流运输
- 销售与市场营销
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 系统集成
关于客户
Portacool is a manufacturer and distributor of residential, commercial, and industrial cooling equipment. The company has been in operation for over 30 years and has been experiencing aggressive growth. However, the company's growth was being hindered by its outdated ERP system. Portacool's business model involves integrated manufacturing and distribution, which requires efficient and accurate processing and information sharing. The company also works with a third-party logistics provider (3PL) and receives orders from large retailers via EDI (electronic data interchange).
挑战
Portacool, a manufacturer and distributor of cooling equipment, was facing challenges in maintaining its aggressive growth trajectory due to its 30-year-old ERP system. The company needed a solution that would not only facilitate growth but would never be outgrown. The company also needed to import 30 years’ worth of data in a matter of months, making that data accessible, and allowing monthly books to be closed in two days rather than two weeks. Additionally, Portacool was dealing with more customer orders than manufacturing capacity, which was a stressful situation. Shipping inefficiencies were compounding and magnifying the complexities of an integrated manufacturing-distribution business. Timely, accurate processing and information sharing, both internally and with customers, was key to maintaining customer satisfaction and trust.
解决方案
Portacool chose Acumatica as its new ERP system and evaluated shipping solutions prior to implementation. The company chose Pacejet Shipping Software on the recommendation of its 3PL. Pacejet has more 3PLs in its carrier network than any other shipping software provider, providing Portacool with unmatched flexibility. The Pacejet platform supported Portacool’s growth ambitions through key integrations. Orders from large retailers come in via EDI, the leading supplier of which has a unique Pacejet-Acumatica integration. The company also recently upgraded to Pacejet’s exclusive Built by Acumatica integration which is anticipated to reduce order processing time by 40-50% compared to third-party-built integrations.
运营影响
数量效益
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