实例探究 > Orscheln Farm & Home Improves Efficiency with MercuryGate TMS

Orscheln Farm & Home Improves Efficiency with MercuryGate TMS

公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • MercuryGate TMS
技术栈
  • Supplier Portals
  • Control Tower Visibility
  • Data Analytics
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Cost Savings
  • Customer Satisfaction
技术
  • 功能应用 - 运输管理系统 (TMS)
适用行业
  • 零售
适用功能
  • 物流运输
  • 仓库和库存管理
用例
  • 车队管理
  • 供应链可见性(SCV)
  • 库存管理
  • 预测性维护
服务
  • 系统集成
  • 软件设计与工程服务
关于客户
Orscheln Farm & Home is a family-run retailer that has been in business since 1961. The company operates 167 stores across nine states in the Midwestern United States and is continually growing. Orscheln manages a private fleet of 57 trucks and handles both inbound and outbound freight with in-house transportation professionals. The company uses multiple modes of transportation, including LTL, truckload, ocean import containers, and small packages. In 2008, Orscheln sought to improve its efficiency and key performance indicators (KPIs) by increasing supply chain visibility and enhancing supplier accountability.
挑战
Orscheln Farm & Home aimed to enhance internal efficiency by improving collaboration with suppliers to reduce misshipments and ensure compliance with transportation requirements. The company needed a single TMS system to manage various modes of transportation, including LTL, truckload, ocean import containers, and small packages. Their objectives were to increase supply chain visibility and heighten supplier accountability. The challenge was to create a system that could handle both outbound freight and 300 containers a year of inbound freight, while also reducing mis-shipments and enforcing compliance.
解决方案
In 2008, Orscheln decided to implement MercuryGate TMS to improve supplier accountability and internal efficiency. MercuryGate designed and implemented custom supplier portals, allowing suppliers to manage their shipments and collaborate in the process from the initial load tender to the final settlement. The TMS technology also helped Orscheln create a paperless work environment and increase supply chain visibility. The MercuryGate TMS architecture features control tower visibility with data analytics, enabling Orscheln to monitor every shipment at every stage. This comprehensive solution allowed Orscheln to reduce mis-shipments, enforce compliance, and diagnose problems proactively.
运营影响
  • The implementation of MercuryGate TMS led to a significant reduction in mis-shipments and increased carrier accountability.
  • The custom supplier portals and control tower visibility allowed Orscheln to diagnose problems before they arose and proactively solve issues.
  • The adoption of TMS technology helped Orscheln create a paperless work environment, eliminating redundant and outdated manual processes.
  • MercuryGate's ability to configure the TMS to fit Orscheln's business processes resulted in improved efficiency and operational success.
  • Orscheln's truckload carriers now manage their own freight through status updates, with payments contingent on delivery confirmation in the system.
数量效益
  • Orscheln manages 300 containers a year of inbound freight.
  • The company operates 167 stores across nine states in the Midwestern United States.
  • Orscheln manages a private fleet of 57 trucks.

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