Omnitracs Roadnet Transportation Suite
公司规模
1,000+
地区
- America
国家
- United States
产品
- Roadnet
- MobileCast
- Roadnet Info Center
技术栈
- Java
- GPS-enabled Nextel phones
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 远程监控系统
适用行业
- 食品与饮料
- 零售
适用功能
- 物流运输
- 仓库和库存管理
用例
- 车队管理
- 预测性维护
- 实时定位系统 (RTLS)
服务
- 软件设计与工程服务
- 系统集成
关于客户
Southern Wine & Spirits of America, Inc. is the largest wine and spirits distributor in the United States. Founded in 1968, the company is headquartered in Miami, Florida, and distributes wine, spirits, and other beverages from divisions in 12 different states. Southern Wine & Spirits is committed to providing the best possible customer service, leveraging technology to achieve this goal. The company operates 900 daily routes and services over 20,000 customers from 37 warehouses, utilizing Omnitracs Roadnet Technologies’ solutions to enhance its operations.
挑战
In early 1990, Southern Wine and Spirits improved its transportation efficiency by moving from route cards to Roadnet®, a computerized routing and scheduling solution from Omnitracs Roadnet Technologies. While Roadnet continues to play an intricate role in its daily routes, Southern Wine & Spirits took its routing process to the next level by giving its customer service staff real-time delivery information. The market-leading beverage distributor again turned to Omnitracs Roadnet Technologies and licensed MobileCast. MobileCast is a real-time route execution tool which works in conjunction with Java and GPS-enabled Nextel phones. Southern Wine & Spirits has almost 1000 phones with the MobileCast application. Implementation of this solution has significantly improved the company’s routing and overall efficiency.
解决方案
Southern Wine & Spirits implemented MobileCast, a real-time route execution tool that works with Java and GPS-enabled Nextel phones. This solution significantly improved the company's routing and overall efficiency. MobileCast records actual service times for each account and updates Roadnet, making route plans more accurate. Additionally, Southern Wine & Spirits licensed Roadnet Info Center®, an enterprise-wide tool that provides employees access to both Roadnet and MobileCast data. This integration allows the company to proactively improve customer service by notifying sales personnel and customers about delivery times and any shorted items. The system also enables real-time monitoring of driver locations and route adjustments, ensuring timely deliveries and enhanced customer satisfaction.
运营影响
数量效益
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