Omnitracs MobileCast
公司规模
1,000+
地区
- America
国家
- Canada
- United States
产品
- MobileCast
- Omnitracs Roadnet Technologies
技术栈
- Real-time dispatch and tracking application
- AS400 legacy system
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 车队管理系统 (FMS)
- 网络与连接 - 蜂窝
适用行业
- 运输
适用功能
- 商业运营
- 物流运输
用例
- 车队管理
- 实时定位系统 (RTLS)
- 远程资产管理
服务
- 系统集成
- 培训
关于客户
New England Motor Freight (NEMF) is one of the largest regional carriers in the northeast United States. Headquartered in Elizabeth, New Jersey, NEMF is a Less Than Truckload (LTL) carrier that provides pickup and delivery services throughout the eastern United States, Puerto Rico, and eastern Canada. With over 900 vehicles on the road every day, NEMF operates 27 terminals and services over 10,000 customers, approximately 65% of which are serviced daily. NEMF is known for leveraging technology to improve efficiency within their organization.
挑战
To service thousands of customers on a daily basis, NEMF needed a dynamic dispatching tool that would complement their AS400 legacy system. Their customers required access to real-time information and immediate visibility to freight movements. Additionally, NEMF wanted route visibility to allow dispatchers to determine a driver’s location accurately and add new pickups during the day. Prior to implementing MobileCast, drivers would finish their deliveries and then call the dispatcher to see what pickups would be assigned, leading to inefficiencies and delays.
解决方案
NEMF turned to Omnitracs Roadnet Technologies and licensed MobileCast, a real-time dispatch and tracking application. MobileCast provides the ability to dynamically assign new pickups to a driver’s route, offering route visibility and real-time information. This solution allowed dispatchers to check route progress and assign pickups more efficiently. Omnitracs Roadnet Technologies worked closely with NEMF to develop industry-specific functionality within MobileCast, such as dynamically changing stop sequences and adding/removing stops. The integration of MobileCast into NEMF's existing systems was seamless, requiring minimal training for drivers and dispatchers.
运营影响
数量效益
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