Intellect > 实例探究 > NutraHealthFoods launches Patient Health Information system on Intellect

NutraHealthFoods launches Patient Health Information system on Intellect

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公司规模
1,000+
地区
  • America
国家
  • United States
产品
  • ePHITS
技术栈
  • Intellect platform
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 功能应用 - 远程监控系统
适用行业
  • 医疗保健和医院
用例
  • 远程病人监护
服务
  • 系统集成
关于客户
The customer is a large and well-known non-profit healthcare organization in San Mateo County. They have over 92,000 members and a network of 50 clinics. The organization offers assistance, access to health coverage, and other health and wellness resources to San Mateo County’s underserved population. They were the first to introduce the Spanish version of the nationally acclaimed Shapedown program, a family-based, pediatric weight management program. However, they were struggling with manual processes for tracking, storing, and maintaining patient health assessments and progress analysis.
挑战
The non-profit healthcare organization was struggling with manual methods of tracking and managing their pediatrics health and weight management program. As their membership grew, these methods became difficult to maintain and scale, leading to time delays, errors, and frustration among patients and staff. They needed a solution that was affordable, flexible, and scalable across all divisions to capture their unique process needs. The organization was also facing challenges with the scheduling process and the billing mechanism, which led to loss in revenues and inefficient use of human resources.
解决方案
After extensive research, the organization determined that NutraHealthFood’s electronic Patient Health Information Tracking System (ePHITS), built on the Intellect platform, offered the flexibility and robust capabilities to meet their specific requirements. ePHITS is comprised of 8 primary modules: Appointment Scheduling, Patient Assessment, Program Management, Dashboards and Reporting, Session Evaluation, Progress Reporting, Billing and Invoicing, and System Administration. This system provided powerful capabilities and a customizable platform that became valuable to the organization.
运营影响
  • The flexibility and modularity of ePHITS enabled the organization to modify and customize the system to meet their needs.
  • They have reduced billing and insurance claim errors and eliminated communication barriers across the organization.
  • By integrating the system into their daily operations, business and outreach quadrupled, playing a major part in their success today and in the future.
数量效益
  • Increased their member’s participation tenfold.
  • Reduced hours spent on billing errors and insurance claims.

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