NutraHealthFoods launches Patient Health Information system on Intellect
Company Size
1,000+
Region
- America
Country
- United States
Product
- ePHITS
Tech Stack
- Intellect platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Healthcare & Hospitals
Use Cases
- Remote Patient Monitoring
Services
- System Integration
About The Customer
The customer is a large and well-known non-profit healthcare organization in San Mateo County. They have over 92,000 members and a network of 50 clinics. The organization offers assistance, access to health coverage, and other health and wellness resources to San Mateo County’s underserved population. They were the first to introduce the Spanish version of the nationally acclaimed Shapedown program, a family-based, pediatric weight management program. However, they were struggling with manual processes for tracking, storing, and maintaining patient health assessments and progress analysis.
The Challenge
The non-profit healthcare organization was struggling with manual methods of tracking and managing their pediatrics health and weight management program. As their membership grew, these methods became difficult to maintain and scale, leading to time delays, errors, and frustration among patients and staff. They needed a solution that was affordable, flexible, and scalable across all divisions to capture their unique process needs. The organization was also facing challenges with the scheduling process and the billing mechanism, which led to loss in revenues and inefficient use of human resources.
The Solution
After extensive research, the organization determined that NutraHealthFood’s electronic Patient Health Information Tracking System (ePHITS), built on the Intellect platform, offered the flexibility and robust capabilities to meet their specific requirements. ePHITS is comprised of 8 primary modules: Appointment Scheduling, Patient Assessment, Program Management, Dashboards and Reporting, Session Evaluation, Progress Reporting, Billing and Invoicing, and System Administration. This system provided powerful capabilities and a customizable platform that became valuable to the organization.
Operational Impact
Quantitative Benefit
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