实例探究 > Norauto Revs Up Supply Chain Performance With Manhattan Associates

Norauto Revs Up Supply Chain Performance With Manhattan Associates

公司规模

Large Corporate

地区

Europe
America

国家

France
Poland
Spain

产品

Manhattan Warehouse Management
Manhattan Slotting Optimisation
Vocollect Voice-Recognition Technology

技术栈

IBM System p
SAP ERP
Voice-Recognition Technology

实施规模

Enterprise-wide Deployment

影响指标

Productivity Improvements
Cost Savings
Customer Satisfaction

技术

功能应用 - 仓库管理系统 (WMS)
应用基础设施与中间件 - 数据交换与集成
功能应用 - 库存管理系统

适用行业

汽车
零售

适用功能

物流运输
仓库和库存管理

用例

库存管理
仓库自动化
供应链可见性(SCV)

服务

系统集成
软件设计与工程服务

关于客户

Norauto, established in 1970, is a leading international company in the European car maintenance and equipment market. With operations in eight countries across Europe and South America, Norauto has experienced significant growth. The company has expanded its portfolio through acquisitions and the launch of discount operator Carter Cash, doubling its revenues and tripling the number of outlets. Norauto relies on five warehouses in France, Spain, and Poland to supply goods to over 350 automotive stores in its core markets.

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挑战

Norauto’s expensive and inefficient proprietary warehouse system had become obsolete. The company needed to support its growth and replace the outdated system to improve operational productivity, comply with automotive sector tracking standards, and achieve a 99.9% order accuracy in the fulfillment process. The goal was to implement a reliable and upgradable supply chain execution system.

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解决方案

Norauto selected Manhattan Associates’ Warehouse Management solution to replace its obsolete system. The solution was deployed at the 13,000m2 Lesquin warehouse in France and integrated seamlessly with Norauto’s SAP ERP system. This integration allowed for efficient data exchange between supply chain execution applications and back-office systems. Additionally, Vocollect’s voice-recognition technology was implemented to enhance picking operations. The combined technologies provided Norauto with the ability to manage the flow of goods across the supply chain, optimize inventory levels, and streamline inbound goods processing.

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运营影响

Norauto significantly improved the productivity of its distribution facility, enabling the operation to handle up to 60,000 orders per week.
The new system allowed Norauto to eliminate a significant amount of warehouse administration and rationalize the picking process for order preparation.
Order preparation and tracking improved progressively, with a 75% reduction in error rates reported by the 150 stores served by the Lesquin warehouse.
The implementation of Manhattan’s Slotting Optimisation solution improved distribution center velocity by determining the most beneficial placement of goods.
The benefits of the new system extended beyond the warehouse, with improved confidence in the distribution center's ability to prepare orders accurately.

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数量效益

Norauto reduced errors by 75%.
Order fulfillment accuracy reached 99.9%.
The Lesquin warehouse ramped up its fulfillment capability to 60,000 orders per week.

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